Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(995 Reviews)
Rating breakdown 995 reviews
5 Stars
673
4 Stars
217
3 Stars
67
2 Stars
23
1 Star
15
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
2
This product battery is weak
on May 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy ai is great. However, the battery on this a17 model was great for about a week. Its fast charging capabilitie is no longer. It takes about 5 hours now to get a full charge. Charge only lasts about 12 hours now.
Other than the battery, the processor is very slow for being a new phone. At times it will lag.
The one thing I can say is pretty good is the camera.
Other than the battery, the processor is very slow for being a new phone. At times it will lag.
The one thing I can say is pretty good is the camera.
Value
2
Response from Samsung USBy R&R, May 19, 2026
Hi there Jeffreybomber,
Thank you for sharing your experience with the Galaxy A26 5G. It is great to hear you have been enjoying features like Galaxy AI and the camera experience. Feedback around battery performance and responsiveness is valuable as customers continue looking for dependable everyday performance from their devices. For improved battery and processing power check out the Device care option in Settings on your phone. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A26 5G. It is great to hear you have been enjoying features like Galaxy AI and the camera experience. Feedback around battery performance and responsiveness is valuable as customers continue looking for dependable everyday performance from their devices. For improved battery and processing power check out the Device care option in Settings on your phone. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
A very useful product
on May 18, 2026
Posted by: robynrobyn
[This review was collected as part of a promotion.] This phone has a lot of great features that still hold up against newer models. The battery power, storage, and cameras are all of great quality. I moatly use my phone for things like youtube and aocial media, but it also has a good amout of storage that is useful for my school related files. The camera is also very nice, and has hight quality functions. Aside from that, i also use the device to play video games and the performance is never a problem. I recently upgraded from an A51 and it has been a great improvement at such a reasonable price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great customization features
on May 18, 2026
Posted by: Lambertygalax
[This review was collected as part of a promotion.] Galaxy AI is very handy and is fast to access. I love the feel
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone device I've had no trouble
on May 17, 2026
Posted by: Terrance
[This review was collected as part of a promotion.] Also when I am unable to talk and drive galaxy A26 5G Ai.. does everything for me9
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone Review
on May 17, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Seamless streaming movies and series on Xfinity or any other streaming type. Gaming is fun without much glitching depending on app it's compatible with many on Google Play store. I use slot of paid games and subscription.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Chosen based off storage space
on May 17, 2026
Posted by: Lovemuki17
[This review was collected as part of a promotion.] I am genuinely pleased with the amount of storage space.I have which is basically why I chose this phone.Aside from the fact that it has a really good camera as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is Too basic
on May 17, 2026
Posted by: SunShine
[This review was collected as part of a promotion.] The device is basic. It would be great for those that need to use basic apps and do easy tasks on their phone. This phone doesnt seem to keep up with the speed I operate my apps or how fast I text. There seems to be a delay and this phone overheats quite frequently. I miss my SG note 20. The best phone I ever had.
Value
3
Response from Samsung USBy R&R, May 18, 2026
Hi there SunShine,
Thank you for sharing your honest feedback on the Galaxy A26 5G. This device is designed to support everyday tasks with a simple, easy-to-use experience. We understand that the transition from the Galaxy Note20 may feel different. However, features such as the bright display and seamless Galaxy connectivity make it a reliable option for many users.
If you notice your device is heating up, it could be due to outdated apps or apps that require more processing power, such as music apps, GPS, or any applications that use Bluetooth. Transferring files or uploading content to your phone can also cause it to warm up.
For more information on how to maintain your phone's optimal temperature, please see the link below. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your honest feedback on the Galaxy A26 5G. This device is designed to support everyday tasks with a simple, easy-to-use experience. We understand that the transition from the Galaxy Note20 may feel different. However, features such as the bright display and seamless Galaxy connectivity make it a reliable option for many users.
If you notice your device is heating up, it could be due to outdated apps or apps that require more processing power, such as music apps, GPS, or any applications that use Bluetooth. Transferring files or uploading content to your phone can also cause it to warm up.
For more information on how to maintain your phone's optimal temperature, please see the link below. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on May 17, 2026
Posted by: Daner07
[This review was collected as part of a promotion.] The device is supposed to be mid-range, but I've been using it for high gamma tasks. It seems more like a mid-to-high gamma. It handles demanding games quite well. Of course, it gets warm in extremely demanding games, but placing it near a fan cools it down. The battery lasts me between 4 and 6 hours with heavy use, although when gaming, like the games I mentioned, it drops to between 1 and 2 hours. It was a last-minute purchase because my old one broke, but it's worked out quite well, and it's also quite cheap. By the way, my version is the 256GB one, which also has SD card support so I have more than enough space.
The AI, on the other hand, fascinates me. Every task that used to be tedious now feels much easier. Of course, being from the A series, it doesn't compare to the AI I see in the S series, but it's still very convenient, to the point that by sharing tasks with other AIs you can get a lot out of it.
The AI, on the other hand, fascinates me. Every task that used to be tedious now feels much easier. Of course, being from the A series, it doesn't compare to the AI I see in the S series, but it's still very convenient, to the point that by sharing tasks with other AIs you can get a lot out of it.
Value
4
Response from Samsung USBy R&R, May 19, 2026
Hi Daner07,
Thank you for taking the time to provide such detailed feedback on the Galaxy A26 5G. It's wonderful to hear that the device meets your gaming, multitasking, and everyday needs while delivering a convenient Smart AI experience. Features such as expandable storage, strong performance, and helpful AI tools continue to make the A series a favorite among many users. We appreciate your insightful feedback and thank you for choosing Samsung as part of your daily routine.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for taking the time to provide such detailed feedback on the Galaxy A26 5G. It's wonderful to hear that the device meets your gaming, multitasking, and everyday needs while delivering a convenient Smart AI experience. Features such as expandable storage, strong performance, and helpful AI tools continue to make the A series a favorite among many users. We appreciate your insightful feedback and thank you for choosing Samsung as part of your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US