Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(994 Reviews)
Rating breakdown 994 reviews
5 Stars
673
4 Stars
216
3 Stars
67
2 Stars
23
1 Star
15
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
4
It's great but im having troubles with it still
on June 3, 2026
Posted by: Stylez93
[This review was collected as part of a promotion.] Galaxy AI is very helpful. Clicking on things should be more firm and doesn't send paged flying across to way over there. Lol
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ghjhb hi kn n ubb
on June 3, 2026
Posted by: Dageev
[This review was collected as part of a promotion.] H hi knbhionbbvv I kkobnbbiovv bbbjobbvjjhgookngbkm
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Storage!!!
on June 3, 2026
Posted by: Love2photoAllthings100
[This review was collected as part of a promotion.] I love the amount of storage this phone offers. As someone who likes to capture every moment, finding enough storage to meet my needs is often difficult. Thats why I chose this phone in the 1st place. I'll also throw in that the picture quality is very good as well! Very happy with this purchase
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung A26
on June 2, 2026
Posted by: Sparks
[This review was collected as part of a promotion.] This galaxy is supreme the A26 is one of my favorite phones with galaxy AI taking the pole with all the cool features. I guess there's 2 things that I will point out #1 Over heats..Samsung get it taken care of please. Galaxy is famous for this.
#2 slick as heck have you ever tried holding a lake trout up to your ear without dropping it? Try talking into the Samsung Galaxy A26..
But other tha. That great camera, great pixels, slim, large screen, i love it
#2 slick as heck have you ever tried holding a lake trout up to your ear without dropping it? Try talking into the Samsung Galaxy A26..
But other tha. That great camera, great pixels, slim, large screen, i love it
Value
3
Response from Samsung USBy R&R, June 5, 2026
Hey Sparks,
The Galaxy A26 5G combines Smart AI features, a vibrant display, and a smooth user experience. It's great to hear that it has become one of your favorite Galaxy devices, especially with the standout AI features.
If your Samsung phone is getting hot, there are various reasons for this, and it does not necessarily mean the device is faulty. When your device overheats, it will display a notification indicating that it is getting too hot. If the temperature rises significantly, the phone will shut itself down to protect its internal components. If you haven't received any warning notifications, your device is likely functioning normally.
Common causes of overheating include having too many apps open at once or using GPS alongside other applications, which can particularly engage the processor. For more tips on keeping your phone at a normal temperature, please refer to the link below.
We appreciate your enthusiasm for the design and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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The Galaxy A26 5G combines Smart AI features, a vibrant display, and a smooth user experience. It's great to hear that it has become one of your favorite Galaxy devices, especially with the standout AI features.
If your Samsung phone is getting hot, there are various reasons for this, and it does not necessarily mean the device is faulty. When your device overheats, it will display a notification indicating that it is getting too hot. If the temperature rises significantly, the phone will shut itself down to protect its internal components. If you haven't received any warning notifications, your device is likely functioning normally.
Common causes of overheating include having too many apps open at once or using GPS alongside other applications, which can particularly engage the processor. For more tips on keeping your phone at a normal temperature, please refer to the link below.
We appreciate your enthusiasm for the design and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone really has great features.
on June 2, 2026
Posted by: Perfectscore2026
[This review was collected as part of a promotion.] My Galaxy A26 5G has all the necessary features the latest devices have. Gemini is the systems AI, and I have yet to find anything I do not like about this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, battery issues.
on June 2, 2026
Posted by: Needanewphone
[This review was collected as part of a promotion.] Excellent for streaming and web surfing. AI came in handy for comparing items for certain features. The only issue was the touch screen wouldn't work all the time and Samsung support was not able to fix the issue. They stated the failure was due to water damage, which it was never exposed to.
Value
3
Response from Samsung USBy R&R, June 3, 2026
Hello there,
Thank you for taking the time to review the Galaxy A26 5G. With reliable connectivity, entertainment features, and everyday versatility, it is designed to support a wide range of activities. We are glad to hear it is performing well for streaming and browsing, and we appreciate your feedback on the areas that could be even better. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review the Galaxy A26 5G. With reliable connectivity, entertainment features, and everyday versatility, it is designed to support a wide range of activities. We are glad to hear it is performing well for streaming and browsing, and we appreciate your feedback on the areas that could be even better. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Started out great but progressively got worse
on June 1, 2026
Posted by: PoppaSolo
[This review was collected as part of a promotion.] Galaxy AI is a neat tool that offers lots of extra features
Value
3
Response from Samsung USBy R&R, June 3, 2026
Howdy PoppaSolo,
Thank you for sharing your feedback on the Galaxy A26 5G. Features like Galaxy AI and everyday versatility are designed to enhance user experience. We understand how challenging it can be when performance changes over time. As you use your Galaxy device, you may accumulate significant amounts of data that can affect its performance.
Fortunately, there are several ways to free up memory on your device, allowing you to create space for important files and cherished photos. You can improve your device's performance by deleting unused apps, media, or downloads. Removing unnecessary images, videos, audio recordings, or other files will help clear space.
Additionally, clearing your device’s memory can make your apps more responsive. To do this, go to Settings, then tap Device Care. Tap Memory, then select Clean Now to free up memory and stop background apps from slowing your device. If you want to keep certain apps running, select Excluded Apps and add the apps you want to keep active.
We appreciate you taking the time to share your experience with us. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A26 5G. Features like Galaxy AI and everyday versatility are designed to enhance user experience. We understand how challenging it can be when performance changes over time. As you use your Galaxy device, you may accumulate significant amounts of data that can affect its performance.
Fortunately, there are several ways to free up memory on your device, allowing you to create space for important files and cherished photos. You can improve your device's performance by deleting unused apps, media, or downloads. Removing unnecessary images, videos, audio recordings, or other files will help clear space.
Additionally, clearing your device’s memory can make your apps more responsive. To do this, go to Settings, then tap Device Care. Tap Memory, then select Clean Now to free up memory and stop background apps from slowing your device. If you want to keep certain apps running, select Excluded Apps and add the apps you want to keep active.
We appreciate you taking the time to share your experience with us. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Product works great for its intended purpose
on June 1, 2026
Posted by: Dunham333
[This review was collected as part of a promotion.] It works great for work purposes and anything I may need at home....Galaxy AI is quick and efficient
Value
5
Written by a customer while visiting Samsung US