Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5 out of 5
4.5
(1,153 Reviews)
Open Ratings Snapshot
Rating breakdown 1,153 reviews
5 Stars
784
4 Stars
250
3 Stars
75
2 Stars
24
1 Star
20
79%of customers recommend this product. 
(
38 out of 48
)
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Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5 out of 5
5
I choose Samsung every time I love my galaxy
on August 17, 2026
Posted by: Kerilove
[This review was collected as part of a promotion.] If I had to choose a brand I choose Samsung over and over the battery stage charge for a very long time. The phone is very durable, although I will admit it is time for me to upgrade. I love all the features. I love that I can connect my granddaughter's phone to mine. So I see who's calling her again. I choose Samsung over and over and over
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
My Samsung Disappointment the A26!
on August 17, 2026
Posted by: DOUGIEBEAR
[This review was collected as part of a promotion.] I am a loyal Samsung phone buyer and I know the A26 is on the lower end but that shouldn't be any reason for the amount of issues I have with this phone! Fro starters the battery on this seams to run out faster that the batteries in models I have had before! It also takes forever to charge even with a fast charger! The way everything is initially set up it take a rock scientist to figure out how to get thru initial setup. I've had to take it in 4 times to have my wireless provider reboot everything and help me work out problems that even they had issues fixing with this phone! Samsung definitely missed the mark on this one and I'm only giving 3 stars out of BRAND LOYALTY!!!
Value
3 out of 5
3
Response from Samsung USBy R&R, August 20, 2026
Hey DOUGIEBEAR,

Thank you for being a longtime Samsung fan and for sharing your thoughts on the Galaxy A26 5G. The Galaxy A26 5G offers 5G connectivity, a vibrant display, and versatile features for everyday use. We truly value your continued loyalty to Samsung and appreciate the feedback you provided regarding battery life, charging speed, and the setup experience. Your insights help us understand how we can make the experience more intuitive and dependable. Thank you for choosing Samsung!

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for listening to music and playing games
on August 17, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] I chose this device because it is amazing in everyway and very easy to learn
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid phone
on August 17, 2026
Posted by: Crowlord
[This review was collected as part of a promotion.] This phone rocks honestly. I'm also Blind so I chose a phone that would be accessible to me. It's done really well for over a year now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy phone
on August 14, 2026
Posted by: Gmoney
[This review was collected as part of a promotion.] I chose this phone and widh I would've chose another
Value
3 out of 5
3
Response from Samsung USBy R&R, August 19, 2026
Hi Gmoney,

Thank you for choosing the Galaxy A26 5G and sharing your experience. Its vibrant display, 5G connectivity, and reliable battery are designed to enhance your everyday communication and entertainment. We understand that your overall experience has not met your expectations for your new phone. Your feedback is valuable as Samsung works to improve the Galaxy experience.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone galaxy a26 5g
on August 14, 2026
Posted by: Winner
[This review was collected as part of a promotion.] I choose this phone. This is my favorite phone I've ever had this is the first time I've liked a phone enough to access and look into every and all features. Very much in love. Features are awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade!
on August 14, 2026
Posted by: Bdub23
[This review was collected as part of a promotion.] My new Galaxy A26 is great I chose this phone as an upgrade to my A17 because of speed storage and battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thee Ultimate Best Phone Ever!
on August 11, 2026
Posted by: SunRayzV
[This review was collected as part of a promotion.] I chose My Galaxy for one reason and one resonates only. Its the Ultimate best! Fast 5G speed, beautiful clarity in camera, and the AI tools just keep getting better. With every update the phone gets cooler and I no other phone compares.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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