Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5 out of 5
4.5
(994 Reviews)
Open Ratings Snapshot
Rating breakdown 994 reviews
5 Stars
673
4 Stars
216
3 Stars
67
2 Stars
23
1 Star
15
79%of customers recommend this product. 
(
37 out of 47
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5 out of 5
5
New phone. So far it is great! Has better keyboard
on July 24, 2025
Posted by: Taylormar1
[This review was collected as part of a promotion.] I have not had a chance to tryout the AI feature as of yet. When I do I will post my opinion
Value
5 out of 5
5
Response from Samsung USBy R&RJuly 24, 2025
Hi Taylormar1,
Thank you so much for your wonderful support! We're delighted to hear that the Galaxy A26 5G's thoughtful features are making a positive impact for you. Even though this device hasn't received the complete Galaxy AI feature rollout yet, it still comes packed with many intelligent AI-driven tools like Gemini and Google Assistant. We hope you keep enjoying everything your device has to offer. We're grateful you've chosen Samsung and look forward to supporting you further!
Appreciate your support. The power is in your hands here at Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone that's easy on the wallet
on July 23, 2025
Posted by: Great phone
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
Great phone, battery lasts a good time, and I love that it has the ability for memory expansion up to 2TB. I got this phone for my wife and now I bought one for myself.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJuly 23, 2025
Hey there!
Thank you so much for your love for the Galaxy A26 5G! It’s designed to help you stay active, creative, and connected—seems like it’s doing a wonderful job! The expandable storage is such a helpful feature, allowing you to keep all your important files close at hand. We truly appreciate your 5-star rating and ongoing support. Keep making the most of everything your device offers! – Warm wishes from your Samsung team.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Super clear sound.
on July 23, 2025
Posted by: Vetrecycler
[This review was collected as part of a promotion.] Great phone. Samsung AI is perfect. Easy to use. Strong signal everywhere. Easy to hold and do data entry.
Value
5 out of 5
5
Response from Samsung USBy R&RJuly 23, 2025
Hey Vetrecycler,
Thank you so much for your wonderful 5-star review of the Galaxy A26 5G! We’re truly passionate about making products that make your experience better, and it's so lovely to see that reflected. Features like smart AI models, Gemini and Google Assistant, are here to keep you updated and help make your day a little easier. The slim 7.7 mm flat-frame design, complemented by Gorilla Glass Victus+ on both front and back, along with the stylish glass rear, gives a premium feel, is easy to hold, and enhances usability. Keep enjoying everything it has to offer! We genuinely appreciate your loyalty. Thanks a bunch for choosing Samsung innovation.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good
on July 22, 2025
Posted by: Blake
from Henderson,Nv
Verified Purchase:Yes
Does its job, dont need it to do much it does well
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Need to improve the side sound button
on July 22, 2025
Posted by: Allie63
[This review was collected as part of a promotion.] Good Phone . Don't like the sound buttons on the side of the phone
Value
4 out of 5
4
Response from Samsung USBy R&RJuly 22, 2025
Hola Allie63,

Every review truly matters, and your feedback helps improve the experience for everyone. Even if this didn’t exactly meet your expectations, it’s worth highlighting the impressive features like the 6.7″ FHD+ Super AMOLED display with a 120 Hz refresh rate and sleek bezels, offering vibrant visuals perfect for videos, gaming, and scrolling. Powered by the Exynos 1380, it’s a reliable choice for multitasking and staying connected with 5G. Your input on the device’s design has been noted, and we value your feedback. We sincerely appreciate your input and thank you so much for choosing Samsung!

-Ty

Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy A36 review!
on July 21, 2025
Posted by: Terrence
[This review was collected as part of a promotion.] I love this device,
I would highly recommend this wonderful enlightening mobile network!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S25 phone
on July 18, 2025
Posted by: Stepfanie
[This review was collected as part of a promotion.] I'm not a fan of this phone. I don't like android setup
Value
3 out of 5
3
Response from Samsung USBy R&RJuly 21, 2025
Good day Stepfanie,
Thank you for sharing your feedback about your Galaxy A26 5G! We're always here and eager to listen to any ideas that could make your device even better and more user-friendly. If you have suggestions, we'd love to hear them. For helpful tips and features, feel free to explore the online resource, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” We truly appreciate your review and are excited to hear more from you. You’re an important part of the Samsung family!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just upgraded two months ago
on July 18, 2025
Posted by: Jaymo2430
[This review was collected as part of a promotion.] I've had my phone for about two months now and I must say this upgrade is well worth it. Easy to setup and maneuver. Display is great. And the camera quality is out of this world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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