Customer reviews from wyze.com
Wyze - Wi-Fi 6E Mesh Router Pro, AXE5400 Tri-Band, 2.5 Gbps Internet Speed, Black
Average customer rating
4.3
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
119
4 Stars
52
3 Stars
24
2 Stars
4
1 Star
11
88%of customers recommend this product.
(
168 out of
190)
Customer Reviews for Wyze - Wi-Fi 6E Mesh Router Pro, AXE5400 Tri-Band, 2.5 Gbps Internet Speed, Black
Posted by: Alan
from Virginia
Verified Purchase:Yes
Unfortunately these are not ready for primetime. They have given nothing but trouble. I have 4 of them, and they continually step on each others toes. 3 is not enough, as I have some blank spots. I replaced a Google Hub Mesh, as it was getting old and there was a deal on these. I am a huge fan of Wyze, with many camera's but this was a huge disappointment and I regret purchasing them,
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, December 7, 2025
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: J
Verified Purchase:Yes
I had a Wyze Thermostat and now it wont work with the Wyze Router because I cant switch to 2.4G frequency
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
4
The best router is Wyze wifi 6 mess router.
on December 10, 2023
Posted by: J Hanssen
from Alamo, Texas
Verified Purchase:Yes
Our old router gave us a speed of 50. The wyze wifi 6 mess router has given us speeds up to over 300.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: SC
from Kissimmee, FL
Verified Purchase:Yes
Coverage is great compared to my previous router. But disappointed there are no ethernet ports on the back. Could at least have one!
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Wyze@
from The south
Verified Purchase:Yes
There is no user manual. how do I know if it’s working properly?
Written by a customer while visiting wyze.com
Posted by: David C
from Windsor Co
Verified Purchase:Yes
Easy to set up and works great. Cameras stay connected and respond fast.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rich H
from Syracuse, NY
Verified Purchase:Yes
Excellent product. One of the easiest routers I’ve ever set up in my 30 years of using a network. It was step by step simplicity. The only challenge that I had was setting up the secondary mesh as a wired backhaul in lieu of a wireless 5G backhaul. Opted for the wireless as the signal strength between the two routers was very strong despite the fact that the secondary router was outside the house in my sunroom. I’ve had this up and running for a couple weeks and appears to be flawless so far.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
Great routers very happy. They work great no dead spots at all
I would recommend this to a friend!
Written by a customer while visiting wyze.com