Customer reviews from wyze.com
Wyze - Wi-Fi 6E Mesh Router Pro, AXE5400 Tri-Band, 2.5 Gbps Internet Speed, Black
Average customer rating
4.3
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
119
4 Stars
52
3 Stars
24
2 Stars
4
1 Star
11
88%of customers recommend this product.
(
168 out of
190)
Customer Reviews for Wyze - Wi-Fi 6E Mesh Router Pro, AXE5400 Tri-Band, 2.5 Gbps Internet Speed, Black
Posted by: Jeff
from Palm Coast, Florida
Verified Purchase:Yes
Setup was very easy and I like the small form factor. But, the speed seems to be much slower than my Orbis.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: JRAGS
from Naples, FL
Verified Purchase:Yes
My current router was not able to keep up with the 30+ devices now connecting via WiFi. When I tested my speed via a direct connection I was getting 300 MBS+. But WiFi devices kept freezing up so I came to the conclusion the issue was the router’s 12 device limitation.
I thought I’d give this a shot. I had tried an eero previously but wasn’t impressed. Overall, I’m extremely happy with the Wyze Mesh router. It seems to have solved the majority of my issues. Speed is very fast and minimal hang ups.
My only reason for deducting one star is that it seems to boot up slowly after a power loss. The primary router comes up within a minute. However, the Wyze root router and satellites take an additional minute or two.
It also throws off a lot of heat at the bottom of the base so it’s important you place it on top of a hard surface in a well ventilated area.
Other than that…it works great.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: mflo23
from Connecticut
Verified Purchase:Yes
Great setup process, very easy. The key is to keep your wireless network name the same. Saves you from reinstalling other wyze devices. Good coverage throughout the house.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: SFG
from Simi Valley, CA
Verified Purchase:Yes
I've had issues for years with the combo router/modem from AT&T, so I took a gamble to add the Mesh Router Pro system and see what it did. I now have a complete connection in the house and all around the outside perimeter of the house. There are no more dropped connections with devices and my Wi-Fi printer actually works perfectly. I had this all installed in less than an hour and was happy that Wyze completed the technology when they did. I was able to turn off the Wi-Fi signal from my old AT&T combo router and just go with the 6E signal from each of the Wyze routers. Two routers were perfect for me and my home. This is a real winner and I'm pleased that I jumped on board when it was first available. Thank you Wyze!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JustAnotherWyzeGuy
from Elk Grove, CA
Verified Purchase:Yes
Coverage is excellent and so far I notice a significant improvement in bandwidth through out the house. I was experiencing video quality issues with my last mesh system and thought it must be the service provider but speed tests would always show excellent results. After replacing with two of these bad boys all is right now. I have at least 30 devices connected. At two to three devices streaming and no real performance issues.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4
Great performance for the price. Not perfect tho.
on April 24, 2023
Posted by: P123
from SF Bay Area
Verified Purchase:Yes
Bought 3 for use in extremely crowded wifi apartment building. Easy setup despite user error. So far haven’t disappointed as all our IoT devices, cameras, streaming, etc., have been able to maintain rock solid connections where it was impossible before. There is web interface to routers (in addition to app) with not as many features as other mainstream routers, but this also is aimed at easy to use and not the dd-wrt crowd. Did buy a simple switch to expand lack of ports in back. Was also able to connect non Wyze bridges. Also have a pair back hauled via wire connection no problem. App keeps wanting us to “optimize” the remaining wireless satellite router but fails every time forcing reboot. Leaving as is, it works fine so hopefully area to be addressed in future updates. One area of concern (-1 star) is the bottom heat sink is scalding hot constantly, registering over 120 with infrared thermometer. Not to be handled or placed on surface you care about. We put our routers on raised metal trivets which helped bring down the temp a little bit (and saved wooden surfaces) but wonder what sort of electric draw this has and how hot apartment will now be in summer.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: PKE
Verified Purchase:Yes
Lacks management capabilities and fails to recognize the host names which other routers are capable of doing.
Written by a customer while visiting wyze.com
Posted by: D
from New York
Verified Purchase:Yes
I love that it was easy to install and very easy to use on the app. My favorite part is being able to organize by group and renaming the devices. It’s also a nice feature to be able to add a guest network as well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com