Customer reviews from wyze.com
Wyze - Wi-Fi 6E Mesh Router Pro, AXE5400 Tri-Band, 2.5 Gbps Internet Speed, Black
Average customer rating
4.3
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
119
4 Stars
52
3 Stars
24
2 Stars
4
1 Star
11
88%of customers recommend this product.
(
168 out of
190)
Customer Reviews for Wyze - Wi-Fi 6E Mesh Router Pro, AXE5400 Tri-Band, 2.5 Gbps Internet Speed, Black
Posted by: Dylan
from SLC UT
Verified Purchase:Yes
Decent speeds. Downloads are great. Uploads are to be desired. Definitely not a gaming router.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Marco
from Atlanta GA
Verified Purchase:Yes
The Routers work really well, everything is on one wifi network and my security cameras load a lot faster!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Judoka26
from Avon Lake, Ohio
Verified Purchase:Yes
I love this router so much, I am purchasing my 4th one to start upgrading my main home. The speed, 6E capability and reliability are amazing. I read other reviews of this product before buying my first one mentioning that the unit runs hot. That is true, but I have never had an issue with this, perhaps because I put spacers under the feet (wine corks!) to increase the open space below the router, thus assuring adequate ventilation. I would not hesitate to recommend this router to my friends.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: MikeM
from North Tonawanda, NY
Verified Purchase:Yes
Exactly what I wanted at an amazing price! Just another puzzle piece from wyze
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JKE
from Upstate, NY
Verified Purchase:Yes
These Routers are excellent so far. Very fast speed with multiple connections. I like them a lot
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Paul
from Tahoe City, CA
Verified Purchase:Yes
Though it's supposed to cover 4,000 sq. ft., it cannot communicate with a room less than 100 feet from the modem.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, December 23, 2024
Hello there, we are very sorry to hear your Wyze Wi-Fi 6E Mesh Router Pro is running into some trouble, and we would like to look into this further. If you have not already, please contact our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. You may tap the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: NovaGirl
from Alabama
Verified Purchase:Yes
I have google fiber internet. I have no problems with internet. HOWEVER when price dropped to half price for black friday i snagged this to run ALL my cameras through.
My 5ghz network with a mesh extender doesn't reach the furthest point of my property. Once i hooked this triband router up my Cam Pro spotlight now holds full signal.
One of the best purchases i made.
My 5ghz network with a mesh extender doesn't reach the furthest point of my property. Once i hooked this triband router up my Cam Pro spotlight now holds full signal.
One of the best purchases i made.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: D
from Napa, CA
Verified Purchase:Yes
Got the two-pack. Root router worked great and provided good coverage. 2nd router failed to pair with the root router, even after over a dozen attempts, even when relocated much closer to the root.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, December 31, 2024
Hello there, we are very sorry to hear your Wyze Wi-Fi 6E Mesh Router Pro is running into some trouble, and we would like to look into this further. If you have not already done so, please contact our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. You may tap the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose how you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com