Customer reviews from wyze.com
Wyze - Wi-Fi 6E Mesh Router Pro, AXE5400 Tri-Band, 2.5 Gbps Internet Speed, Black
Average customer rating
4.3
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
119
4 Stars
52
3 Stars
24
2 Stars
4
1 Star
11
88%of customers recommend this product.
(
168 out of
190)
Customer Reviews for Wyze - Wi-Fi 6E Mesh Router Pro, AXE5400 Tri-Band, 2.5 Gbps Internet Speed, Black
Posted by: JW
from NC
Verified Purchase:Yes
Good value 6E mesh router. Straight forward setup but required using advanced settings after initial setup to use bridge mode. The heatsink on the bottom is hot (125 degrees F) so ensure it has free airflow.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Rocco P
from New York
Verified Purchase:Yes
4x faster than my old Google wifi. Large 3 story home and coverage with 3 units has been great!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Ron
Verified Purchase:Yes
I purchased this router to replace an older Netgear model that had issues dropping 2.4g connections. Setup was straight forward with a few issues getting through the setup process as Bluetooth would not connect to my Samsung Galaxy Note 20-5G phone or Samsung tablet. It took several attempts before it connected. Most of my devices connected with no issues and other devices had to be rebooted to find the new IP address.
The big disappointment was the USB port. I purchased the Pro version for the intent of connecting my 4TB USB network drive to it as I did with the old Netgear router. To my surprise the USB port does nothing. There is no option in the phone app or on the computer for use of the USB port. Doing a search online shows several comments that the USB port for mass storage was suppose to be part of the router when launched but has not been added to the firmware. Now I have to connect the drive to a computer and leave it on all the time so other computers will have access to it. Not good Wyze.
So far the main router and satellite have performed well. No dropped connections so far on the 2.4g side. I have over 40 wired and wireless devices in the house. Another thing I noticed is that the 5G does not show up as an option with searching for a WiFi connection. Only the 2.4g signal shows up on any of my devices. So I can not manually connect a device to the 5G. The router will randomly assign the 2.4 or 5G signal to a device. Not good hear either.
The wired and wireless speed seems to be on par with my old Netgear router. No better, no worse. My wired devices are connected to a Gig switch from the Network port on the back of the main router with no issues.
Overall it works, does its basic job of connecting and supplying a signal to my wireless devices. The app needs to be improved, it needs to show the 5G signal so you can manually connect to it and more options on the PC side. Just basic information using a computer to connect to the router.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: HOURES
Verified Purchase:Yes
Much faster wifi better coverage no dead spots. Love it
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4
Great WiFi Performance, Mediocre Routing Speed
on November 30, 2024
Posted by: Anonymous
from Kirkland, WA
Verified Purchase:Yes
Routers were easy to set up and operate. Wireless coverage is excellent, covering my entire property with two units. Router performance is not as advertised—I had a 2GB connection and the routers couldn’t do much over 1. I slowed my speed to save money. Router software also lacks reliable port forwarding. I’ve set it up, and see it in the admin, but I can’t get it to actually work. I wish it had a web interface because doing this on mobile device is a pain. Performs waaayyy better than eero but still needs advanced functionality.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Chris
from Connecticut
Verified Purchase:Yes
I can't say enough about how easy these routers were to set up and how outstanding the throughput is. Before I bought these I was getting only 90 megabit download speeds. I am now getting 500 MB download speeds with the same internet service
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: E. Reedy
from Florida
Verified Purchase:Yes
Great and faster internet for sure so many devices on this router and way better now for sure.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: mik
from Ga.
Verified Purchase:Yes
Seems to work well, less dead spots. Bought 2 easy to set up
I would recommend this to a friend!
Written by a customer while visiting wyze.com