Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Average customer rating
4.8
(3,694 Reviews)
Rating breakdown 3,694 reviews
5 Stars
3,217
4 Stars
323
3 Stars
80
2 Stars
20
1 Star
54
29%of customers recommend this product.
(
10 out of
35)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Customer Rating
1
Boot Loops
on April 30, 2024
Posted by: C Hoek
The router keeps power cycling over and over. That is strait out of the box. Was this router even tested?
Response from netgear.comBy netgear, netgear, May 1, 2024
Hi C Hoek,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your R8000P power cycling. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your R8000P power cycling. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Network improvements
on May 7, 2024
Posted by: Anonymous
I am extremely pleased with the increase of speed of download and upload. It improved all of my connected items. Outstanding results!!!
Written by a customer while visiting netgear.com
Customer Rating
5
Robust router
on May 13, 2024
Posted by: T Hill
Was easy to set up, and the wireless coverage is fantastic. Only issue is I have been unable to update the firmware. I'd still recommend this router.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk
on May 16, 2024
Posted by: August Lubanowski
I really don't know much about routers or modems and quite honestly, I couldn't tell anyone the difference. That being said, nighthawk made everything super easy to install and set up. Definitely recommended with all of the feature the app has.
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR Nighthawk X6C Tri-Band WiFi
on May 18, 2024
Posted by: Rodney
Very impressed with ease of setup and connectivity across all devices and rooms throughout the house. Excellent streaming experience across multiple devices and multiple users! Highly recommended!
Written by a customer while visiting netgear.com
Customer Rating
5
Lightening speed!
on May 30, 2024
Posted by: Lucy Willis
My son bought this for me, as I could hardly get online in several places in my house with Xfinity modem. The minute he installed it - I was so excited! The minute I get online on my phone, TV and laptop I am online immediately - and in every room in my home! Thank you for a wonderful product!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Coverage
on June 12, 2024
Posted by: Cherokee
We switched routers based on the sq ft coverage that was advertised on the Netgear. It has been so nice to be able to have a strong connection throughout the entire house.
Written by a customer while visiting netgear.com
Customer Rating
5
Meh
on June 24, 2024
Posted by: William Hoh
I have problems when I use the app to reboot the router that it resets everything. Kind of a pain to go put in the new router name and password over and over. And it hasn't done a firmware update in a long time.
Written by a customer while visiting netgear.com