Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Average customer rating
4.8
(3,694 Reviews)
Rating breakdown 3,694 reviews
5 Stars
3,217
4 Stars
323
3 Stars
80
2 Stars
20
1 Star
54
29%of customers recommend this product.
(
10 out of
35)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Customer Rating
5
Speed and installation
on August 21, 2023
Posted by: Edward Devere
This router was a ease to install and internet speed is awesome
Written by a customer while visiting netgear.com
Customer Rating
5
Very pleased with router
on August 25, 2023
Posted by: Anonymous
Bought a nighthawk router and net gear cable modem. Speed is excellent and coverage is great. Wish I had done this update a long time ago!
Written by a customer while visiting netgear.com
Customer Rating
3
Netgear
on August 27, 2023
Posted by: Linda Patrick
It was very hard to set up. Had to call a tech for help, was on the phone for over an hour.
Response from netgear.comBy Consumer Affairs, August 28, 2023
Hi Linda,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. When experiencing trouble while installing, we recommend checking out this resource for your device: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. When experiencing trouble while installing, we recommend checking out this resource for your device: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
its ok
on August 30, 2023
Posted by: lab
wish they would make the app more functional for developers. but its prob the best and most inclusive around
Written by a customer while visiting netgear.com
Customer Rating
4
Initial set up
on September 10, 2023
Posted by: Rhonda Gordy
More instructions should be given on how to use wps and WiFi buttons to initially scan for wireless devices.
Written by a customer while visiting netgear.com
Customer Rating
5
Great wi-fi
on September 11, 2023
Posted by: Keith Lukasek
We have been using this now for about a year. We have had no issues this product. Updates are readily available. I would recommend this for any household
Written by a customer while visiting netgear.com
Customer Rating
4
Good Router
on September 11, 2023
Posted by: BenM
We got an installer to come in and set up our home WiFi. 1.5 hours. 2000'ft tri-level. 5 bars on middle floor, 4 bars on top and lower floor. Good signal, especially for radio streaming. 500 MB per second cable internet.
Written by a customer while visiting netgear.com
Customer Rating
5
Great for gaming
on September 11, 2023
Posted by: Anonymous
I used to have lots of issues with hight latency and packet loss while I was playing online even when wired connected. This Router not even solved it, now I can play competitive with a faster connection. Excellent product
Written by a customer while visiting netgear.com