Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Average customer rating
4.8
(3,694 Reviews)
Rating breakdown 3,694 reviews
5 Stars
3,217
4 Stars
323
3 Stars
80
2 Stars
20
1 Star
54
29%of customers recommend this product.
(
10 out of
35)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Customer Rating
4
Great WiFi Coverage
on September 22, 2022
Posted by: Anonymous
Really nice upgrade to a previous Netgear router. Coverage for a 3000 Sq Ft house is excellent. Solid app to manage the network remotely. The only downside is the push to get additional security products in the app. Understand it is part of the business.
Written by a customer while visiting netgear.com
Customer Rating
5
Love it.
on September 22, 2022
Posted by: Steve Lillie
I am very impressed. Strong signal throughout the house.
Written by a customer while visiting netgear.com
Customer Rating
5
This thing delivers!!
on September 23, 2022
Posted by: Anonymous
This router is top notch! Streaming Wi-Fi with no problems and so easy to install and with the app a breeze to make changes.
Written by a customer while visiting netgear.com
Customer Rating
5
GREAT PIECE OF GEAR
on September 24, 2022
Posted by: Daniel
I ABSOLUTELY STAND BY THIS PRODUCT. I HAVE BEEN USINGNTHIS FOR 3 YRS WITH NO ISSUES. HIGHLY RECOMMEND WITH FULL CONFIDENCE.
Written by a customer while visiting netgear.com
Posted by: Dave Ma.
Gender:Male
Verified Purchase:Yes
Overall a nice product, but randomly will cause web pages to fail to load. If you reload the page it will then work flawlessly.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, September 28, 2022
Hi Dave,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
An awesome upgrade
on September 26, 2022
Posted by: Michael W
My old Netgear dual-band router had seen better days and so I decided to give the R8000P a go.
The initial highlight of the features for me was beam forming, which helped me overcome WiFi dead zones in my home.
Then a few other features stood out and impressed me. The ability to check the speed at the front end of my network, the improved logging with attack identifications, and the level of network control and information that’s available from within the Nighthawk app. On top of those things, I was also pleased to see the same familiar web interface that I prefer to use while implementing more complex router configurations such as subnetting, vlans, address reservations, and internet/WiFi scheduling.
I’m still in the process of testing Netgear Armor during the free month trial that was offered, but I can say that I already like it and will be purchasing a full year subscription. Previously, I was paying for a Fing subscription to analyze my network and help to find/track vulnerabilities and issues. But now, my Nighthawk has the same abilities built into Netgear Armor. One feature that I would still like to see is the ability to receive notifications when a device goes offline.
The Nighthawk app also has the option of utilizing Circle for parental controls, which includes managing your child’s internet usage, device time and content restrictions. Something I plan to work with more moving forward.
Overall, a Nighthawk router is a worthwhile upgrade and has convinced me to spend more on my home networking in the future. The features and performance differences are honestly worth it.
Written by a customer while visiting netgear.com
Customer Rating
4
New router
on September 29, 2022
Posted by: Jim H
Pretty good, fairly easy to install if u use all the same info/log-in
Written by a customer while visiting netgear.com
Customer Rating
3
Decent router but…
on October 6, 2022
Posted by: Jason
I can’t update the firmware and the router seems to be dying now. Some of the 5 G networks will just stop working or randomly rename the SSID, effectively dropping everything attached to that network. Kind of annoying.
Written by a customer while visiting netgear.com