Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Average customer rating
4.8
(3,694 Reviews)
Rating breakdown 3,694 reviews
5 Stars
3,217
4 Stars
323
3 Stars
80
2 Stars
20
1 Star
54
29%of customers recommend this product.
(
10 out of
35)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Customer Rating
5
Nighthawk router
on September 12, 2022
Posted by: Bronson Tiwanak
Setup was simple, just follow the steps in the app and done. Wifi speeds are fast, no connection issues yet.
Written by a customer while visiting netgear.com
Customer Rating
4
Limited range
on September 14, 2022
Posted by: piikoi1
Works ok, easy set up, but the range is limited. I'll see if an extender will help.
Written by a customer while visiting netgear.com
Customer Rating
3
Fast Speeds but came faulty
on September 14, 2022
Posted by: Camron Presley
The router has great signal and great speeds but the router is very inconsistent with connections. Mine keeps on losing connection then picking it back up very fast which makes even browsing the web hard to do. I believe this is just a defective hardware problem but it shows that quality control isn’t great for the router. Disappointing for something this expensive
Written by a customer while visiting netgear.com
Customer Rating
3
Not much better
on September 18, 2022
Posted by: Leslee
Updated to this router recently and am not seeing much difference from my several year old apple router. Was hoping to see better speeds and more coverage as advertised. Disappointed.
Response from netgear.comBy Consumer Affairs, September 22, 2022
Hi Leslee,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Nice
on September 19, 2022
Posted by: Bot1
Nice router. Easy setup. Signal does very well but I still had some dead spots with a few walls.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk X6S Review
on September 20, 2022
Posted by: Francisco R
This product has been great! Great range and speeds.
Written by a customer while visiting netgear.com
Customer Rating
4
Firmware update had issues
on September 21, 2022
Posted by: Skahuler
Great coverage of Wi-Fi but had issue with firmware update through the app. Had to update through the computer not an issue but not as convenient.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome router
on September 21, 2022
Posted by: Jeremy Offins
Perfect router for a multi faceted household. From gaming to streaming simultaneously it works like a dream. I am getting a weird ip error when I visit some websites and I'm not sure how to fix that.
Written by a customer while visiting netgear.com