Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Average customer rating
4.8
(3,694 Reviews)
Rating breakdown 3,694 reviews
5 Stars
3,217
4 Stars
323
3 Stars
80
2 Stars
20
1 Star
54
29%of customers recommend this product.
(
10 out of
35)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Customer Rating
4
time will tell
on July 22, 2022
Posted by: Anonymous
I have a few issues I'm trying to work through not sure weather its the router or me only have had it about 3 weeks but it seems to drop out overnight and needs reset in the morning I'm looking for settings to remedy this but no luck at all it is a fast router and strong coverage but the resetting every morning is a pain
Written by a customer while visiting netgear.com
Customer Rating
3
Not performing as I would hope
on July 22, 2022
Posted by: Nicholas A Cobun
I have 30 smart devices. The nighthawk stated it would be named as the old router and switch over to avoid configuring my devices. It didn't. Also It frequently shows unable to reach a URL until a second later it reveals the page. Never had that before.
Response from netgear.comBy Consumer Affairs, July 25, 2022
Hi Nicholas,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Great - but...
on July 26, 2022
Posted by: Lee H
Great router but the Bitdefender thing is locking my computer down. Very frustrating to be blocked from apps/programs I routinely use. And no, I haven't taken the time to try and adjust any settings.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on July 27, 2022
Posted by: Edward N.
I paired the router with a Netgear extender and now have fantastic speed connections throughout my home.
Written by a customer while visiting netgear.com
Customer Rating
4
Nighthawk X6S
on July 28, 2022
Posted by: ljiljan
This product was a major upgrade for us. We had been having slower internet speeds despite having a very high speed plan. Our tech guy suggested it was the old router so we upgraded to this one. I love that there are 3 channels and 6 antennas. We have our devices divided among the channels to protect the bandwidth. We can stream on multiple devices without any signal issues. Very happy with the product.
Written by a customer while visiting netgear.com
Customer Rating
5
The best router on the market
on July 29, 2022
Posted by: Steve E
If your looking for wifi speed, long range wifi, look no more.
Written by a customer while visiting netgear.com
Customer Rating
5
The best router on the market
on July 29, 2022
Posted by: Steve E
If you are looking for wifi speed, long range wifi, look no more.
Written by a customer while visiting netgear.com
Customer Rating
4
Good
on August 3, 2022
Posted by: Jordan t
No problems so far. Year later, still great, doing good.
Written by a customer while visiting netgear.com