Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Average customer rating
4.8
(3,694 Reviews)
Rating breakdown 3,694 reviews
5 Stars
3,217
4 Stars
323
3 Stars
80
2 Stars
20
1 Star
54
29%of customers recommend this product.
(
10 out of
35)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Customer Rating
1
When it works
on February 21, 2022
Posted by: Swarta
Gender:Male
Purchased item in 2020 and this is the second time I call for service . Item has gone bad twice for the same exact thing . Lan ports went out and when more than one device connects disrupts and shuts off internet . Customer is slow and have been dealing with them nearly a month now
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk
on February 21, 2022
Posted by: Bruce
Finally have 1 gb fiber and glad we chose the Netgear Nighthawk X6s for our router! Easy to setup and use and gives us great coverage throughout our home. Another great Netgear product!
Written by a customer while visiting netgear.com
Customer Rating
5
Pleasantly surprised.
on February 22, 2022
Posted by: Steven Lindahl
Upgraded from and AC3000 and was pleased with the improved performance.
Written by a customer while visiting netgear.com
Customer Rating
3
Powerful
on February 22, 2022
Posted by: Lddwms
I had to change my DNS because the router was causing web pages to not load correctly.
Response from netgear.comBy Consumer Affairs, February 23, 2022
Hi Lddwms,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Quick and easy
on February 23, 2022
Posted by: Nicolas
This router is amazing not only was it easy to set up but the results are amazing hardly any lag with myself playing games and family streaming on multiple devices. The set up was virtually plug in play. The app is well designed and easy to use as well. Love this router
Written by a customer while visiting netgear.com
Customer Rating
5
Better speeds
on February 23, 2022
Posted by: T Klink
I have had faster speeds and less connection issues after replacing my standard Verizon router. So far it reaches farther.
Written by a customer while visiting netgear.com
Customer Rating
3
Solid router
on February 23, 2022
Posted by: Jdow
It has had its issues. But overall, it’s a solid router. It handles many devices here at home. I have to reboot it every once in a while and the range could be better, but so could everything. I am happy with this router. Always by netgear products.
Response from netgear.comBy Consumer Affairs, February 24, 2022
Hi Jdow,
Thank you for your review and feedback. To help with troubleshooting your router, if it's had issues, please visit this recommended resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need assistance in the future, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review and feedback. To help with troubleshooting your router, if it's had issues, please visit this recommended resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need assistance in the future, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Solid router
on February 23, 2022
Posted by: Jdow
It does everything I need from a router. I have to restart it every once in a while, but that’s normal for most technical devices. It handles all of my needs very well
Written by a customer while visiting netgear.com