Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Average customer rating
4.8
(3,694 Reviews)
Rating breakdown 3,694 reviews
5 Stars
3,217
4 Stars
323
3 Stars
80
2 Stars
20
1 Star
54
29%of customers recommend this product.
(
10 out of
35)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Customer Rating
3
Works but ??
on March 24, 2020
Posted by: Charlie J
Works fairly good as a wireless and hard wired router for simple internet access. Often drops or disconnects my cameras attached via a Netgear POE switch and will not reconnect without manual intervention (IP address changes); sometimes indicates that a wireless connected device (a laptop) is connected via hard wire.
Response from netgear.comBy NETGEAR Team, March 24, 2020
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the connectivity on your router. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
The range is amazing
on April 1, 2020
Posted by: Tom
I love the range of the nighthawk. I can go anywhere in a 1 acre radius and stream video and music.
Written by a customer while visiting netgear.com
Customer Rating
1
Good when it works
on April 22, 2020
Posted by: Techelberger
It works wonderfully when it works. I have to reset it often. I have had two IT people try to fix to no avail.
Response from netgear.comBy NETGEAR Team, April 27, 2020
HI Techelberger,
Please login to MyNETGEAR and click on support. Additional resources and access to support can be found here. One of our support experts will be happy to help.
Thank you.
Please login to MyNETGEAR and click on support. Additional resources and access to support can be found here. One of our support experts will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
3
It’s ok
on April 27, 2020
Posted by: Harry
It was expensive ,, The coverage is not as expected...I would expected better coverage as It was described to be able to do.
Written by a customer while visiting netgear.com
Customer Rating
3
not user friendly
on April 30, 2020
Posted by: JMcLain
I replaced a Linksys 3200 that I have had for 4 years and it was having problems. I was hoping this would really step up my wireless reception but it has not really made much of a change. It was difficult to set up. It did not work according to the instructions and I had to reset way to many things to get it to work. We have some power outages every know and then, the Linksys would reconnect quickly to all wireless and plugged in devices. This one does not - have to go in and reconnect everything which is a huge pain! Overall I would go back to Linksys at this point.
Written by a customer while visiting netgear.com
Customer Rating
1
Kinda bad
on May 3, 2020
Posted by: Anonymous
Worked great for the 3 days I had it. After that the hardware gave out and kept turning off and on. Returned it that day. Especially because it sent me into a panic right before a virtual meeting. Luckily I was rocking a bridge mode setup.
Written by a customer while visiting netgear.com
Customer Rating
5
Working Remotely
on May 5, 2020
Posted by: Maggie
I am working remotely and this has helped speed up every aspect of it.
Written by a customer while visiting netgear.com
Customer Rating
3
Disappointed range
on May 7, 2020
Posted by: Stanley Phillips
Only sent signal 15 feet further than Router modem provided by Comcast
Response from netgear.comBy NETGEAR Team, May 11, 2020
Hi Stanley,
We have helpful resources to improve your range.
https://kb.netgear.com/1114/Improving-wireless-range-Overview
If you need further help please reach out to support at MyNETGEAR/support.
Thank you.
We have helpful resources to improve your range.
https://kb.netgear.com/1114/Improving-wireless-range-Overview
If you need further help please reach out to support at MyNETGEAR/support.
Thank you.
Written by a customer while visiting netgear.com