Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Average customer rating
4.8
(3,694 Reviews)
Rating breakdown 3,694 reviews
5 Stars
3,217
4 Stars
323
3 Stars
80
2 Stars
20
1 Star
54
29%of customers recommend this product.
(
10 out of
35)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Customer Rating
5
Best routers I’ve owned
on February 25, 2021
Posted by: Anonymous
This is one of the best routers I’ve owned. Never have any issues with dropping out...has very fast upload speeds...the app makes it simple to keep track of everything and notifications...
Written by a customer while visiting netgear.com
Customer Rating
4
Over Good Router
on February 28, 2021
Posted by: Cinco
Provided excellent 2G and 5G coverage with tri band design in the home
Written by a customer while visiting netgear.com
Customer Rating
2
Not what I was hoping for
on March 3, 2021
Posted by: dbbar
Gender:Male
Length of ownership:1 month
Upgraded from a 5-year old Linksys WRT1900ACS and was expecting better range and throughput, but I'm not getting either. I still have to use my Netgear EX7000 range extender. Intermittently drops connections for a few seconds. The second 5ghz channel is nice.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, March 4, 2021
Hi dbbar,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Great product
on March 9, 2021
Posted by: Dave
Product is great, I replaced the router supplied by my cable provider and behold the fastest speeds I have seen!!! I have multiple devices and several direct wire and my speeds are still unbelievably fast!!!!
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome Product
on March 12, 2021
Posted by: Anonymous
I love this device. Its so power and its look amazing as well
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing
on March 19, 2021
Posted by: Jordan Salvia
This thing is next level - perfect speed and consistency across all channels. Very pleased
Written by a customer while visiting netgear.com
Customer Rating
4
Horrible setup, Fantastic router
on March 25, 2021
Posted by: dflinn2002
Gender:Male
Length of ownership:1 week
Getting the Router set up initially was a huge pain. The support articles and other documentation were essentially useless. The short of it is that I needed to perform a hard reset of everything on my network before beginning the setup of the router, and then I needed to use the web management tool instead of the crappy mobile app.
Once I finally got it up and running, there were a few minor problems with getting everything on my network to use the new router (despite setting it to have the same network name and password as my old router).
Now that everything is operating as expected, the router is fantastic. Wi-fi network shortcomings are a thing of the past.
Once I finally got it up and running, there were a few minor problems with getting everything on my network to use the new router (despite setting it to have the same network name and password as my old router).
Now that everything is operating as expected, the router is fantastic. Wi-fi network shortcomings are a thing of the past.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome Fast Router
on March 26, 2021
Posted by: Jeff2042
My new router is faster than my old router which couldn’t deliver WiFi speeds commensurate with the internet service we have. It also has the capacity to handle all the new devices we’ve added since then.
Written by a customer while visiting netgear.com