Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Average customer rating
4.8
(3,694 Reviews)
Rating breakdown 3,694 reviews
5 Stars
3,217
4 Stars
323
3 Stars
80
2 Stars
20
1 Star
54
29%of customers recommend this product.
(
10 out of
35)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Customer Rating
1
Stopped Connecting
on July 31, 2022
Posted by: OhWell
Gender:Male
Frustrating mess of a product to get going once it refuses to connect. Not much support here either. No internet connection, passwords don't work, resets don't work, site doesn't work.....ready to throw it out after 2 years of ownership. It's been down for months.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
1
Netgear Won't Fix Static IP Bug
on June 30, 2024
Posted by: WDM!
There is a know bug with assigning static IP addresses. This is at least a year and a half old, yet Netgear has not fixed it. Do not buy this router until there is a fix, as this indicates that they won't fix any know security problems either.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5
Handles many devices
on May 29, 2019
Posted by: Wayne55958
We have 2 Xbox ones, a PlayStation, Wii, Switch, 2 PC's, and 2 phones. We have experienced no lag or frame drop.
I would and have recommended this router.
I would and have recommended this router.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Router!
on May 29, 2019
Posted by: Phil52811
I had to use a WiFi range extender with my last router, I placed the Nighthawk 5 feet further away from our kitchen, but still get a 90% signal strength on both 5Gig frequencies! Also, not once has the router dropped the signal like the last one we had. We regularly run 10 devices, (tv, 4 laptops, 3 phones and 2 Directv receivers), and haven't seen any slowdown in speed. I am glad I made this purchase!! I highly recommend this router.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome Router!!
on November 17, 2019
Posted by: James Molloy
So easy to setup and great network speeds. The UI is very intuitive, simple to navigate and the companion app is great for quick checks, setting up guest accts, ect... Highly recommended..
Written by a customer while visiting netgear.com
Customer Rating
1
Frustrating
on February 11, 2020
Posted by: Kanardo
While in use, signal kept stopping, then troubleshooting, completely reset erasing my wifi settings
Response from netgear.comBy NETGEAR Team, February 12, 2020
Hi Kanardo,
Thank you for your review of the Nighthawk R8000P. If you are still experiencing issues with your wireless connectivity Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your review of the Nighthawk R8000P. If you are still experiencing issues with your wireless connectivity Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Great Router
on March 9, 2020
Posted by: Steve S
This is a great router. Covers my 3700 sqft house pretty well. But still fast enough speeds for 4K streaming in all rooms/basement.
Written by a customer while visiting netgear.com
Customer Rating
3
Seems to drop randomly
on March 15, 2020
Posted by: Paul
Purchased this device and netgear cable modem, and the appear to drop randomly. Very frustrating to run it to ground
Response from netgear.comBy NETGEAR Team, March 16, 2020
Hi Paul,
You should not have connectivity issues on your NIghthawk router. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
You should not have connectivity issues on your NIghthawk router. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com