Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Average customer rating
4.8
(3,694 Reviews)
Rating breakdown 3,694 reviews
5 Stars
3,217
4 Stars
323
3 Stars
80
2 Stars
20
1 Star
54
29%of customers recommend this product.
(
10 out of
35)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Customer Rating
5
Incredible Fast
on November 16, 2019
Posted by: Anonymous
Nothing else even comes close to the Nighthawk. We have a home full of wireless devices including four 4K TV’s and and Video Room equipped to produce Atmos Sound as well! Multiple watchers are common and no one now is left out by streaming challenges! We couldn’t be more pleased!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set up, very fast
on November 16, 2019
Posted by: Thom Wells
Moved from the last version of apple router. I immediately saw a massive speed increase, better security, better range, and a very easy setup up. Love it.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome router
on November 17, 2019
Posted by: Mike
Needed to upgrade to a new router. Of course NETGEAR was the product for me. Extremely fast.
Written by a customer while visiting netgear.com
Customer Rating
3
Fast, but...
on November 27, 2019
Posted by: Floris J
Great speed and coverage - but my iPhone will not connect with WIFI calling through this router (it will when I connect to another WIFI network that is plugged into this one). May be a “configuration issue”, but these days we expect things to work right out of the box.
Response from netgear.comBy NETGEAR Team, November 27, 2019
Hi,
Thank you for your review of the NightHawk Router. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the router. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your review of the NightHawk Router. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the router. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
2
Had to return
on December 2, 2019
Posted by: Ally H
I had high hopes for this router but I had to return it. The cable repairman was here doing tests with it
Response from netgear.comBy NETGEAR Team, December 4, 2019
Hello,
Thank you for your review of the NightHawk Router. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had to return the product. Please reach out to us at Netgearteam@netgear.com and we would love to further discuss your feedback.
Thank you.
NETGEAR Team
Thank you for your review of the NightHawk Router. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had to return the product. Please reach out to us at Netgearteam@netgear.com and we would love to further discuss your feedback.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
R8000P
on December 2, 2019
Posted by: Chris
Router has plenty of potential but default firmware is shockingly bad. Right now it’s a 250 dollar paper weight.
Written by a customer while visiting netgear.com
Customer Rating
3
Easy set up / and range
on December 7, 2019
Posted by: Jetlyner
I had no problem setting up my nighthawk and it has doubled my range of the old system
Response from netgear.comBy NETGEAR Team, December 9, 2019
Thank you for the review. We are glad to hear this device worked well for you. Please reach out to us at Netgearteam@netgear.com if there is anything we can do to improve your experience.
Thank you,
NETGEAR Team
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Good
on December 8, 2019
Posted by: Richard Leaver
Speeds have increased around private network although one or two devices dropping from network. App control is poor. Router has good strength signal.
Response from netgear.comBy NETGEAR Team, December 9, 2019
Thank you for the review. We are glad to hear this device worked well for you. Please reach out to us at Netgearteam@netgear.com if there is anything we can do to improve your experience.
Thank you,
NETGEAR Team
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com