Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Average customer rating
4.8
(3,694 Reviews)
Rating breakdown 3,694 reviews
5 Stars
3,217
4 Stars
323
3 Stars
80
2 Stars
20
1 Star
54
29%of customers recommend this product.
(
10 out of
35)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk X6S AC4000 Tri-Band Wi-Fi 5 Router - Black
Customer Rating
1
Good router but poor Firmware support
on September 19, 2022
Posted by: Javi1r
Gender:Male
Latest Firmware Version 1.4.3.88 has a bug with DNS. It has been there for months and there is no info from Netgear when this will be fixed. The firmware response and updates are very slow.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing speed and range
on March 10, 2023
Posted by: Pete Halas
Had beef using a Netgear WNDR4500 for the last 12 years. Wi-Fi speed was low compared to wired, streaming services crashed and the services were becoming unusable. New Netgear Nighthawk: am getting 280 Mbps through walls at 20 ft distance, 298 Mbps measured for router, streaming services are rock solid, and my Apple products, Android products are the fastest they’ve ever been. Wired connectivity for work@home, done. Full speed with CAT8 at 50ft and 65ft cables (2 laptops, two different rooms). Future proof for another 7 years or longer. Got 12 out of WNDR4500. Worthwhile upgrade. Setup just like old router. 10 minutes and everything working perfect.
Written by a customer while visiting netgear.com
Customer Rating
1
Could use
on June 15, 2023
Posted by: Bob
Flaw in update. There was no DNS button that work to save reserved
Written by a customer while visiting netgear.com
Customer Rating
1
Terrible
on September 19, 2023
Posted by: Apple Dumpling
Work completely fantastic for about FOUR HOURS… Then it started resetting itself
Response from netgear.comBy Consumer Affairs, September 20, 2023
Hi Apple Dumpling,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent coverage
on November 6, 2023
Posted by: Amy S
The best router we have had for covering our 3600 sq ft house and reaching our sons gaming room!
Written by a customer while visiting netgear.com
Customer Rating
5
Its amazing
on December 1, 2023
Posted by: Anonymous
this router is amazing and helps out with the multitude of devices that i have in my home! the bandwidth stays the same and it never drops unlike my old router in which it did all the time but this router never did!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router R8000P
on December 5, 2023
Posted by: Shane Andrtson
I have tried all the major brands of routers over the years and kept coming back to Netgear. This router didn’t disappoint. It has excellent range and the software is intuitive.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk S6X
on December 8, 2023
Posted by: Anonymous
Nighthawk is ALWAYS my go to. NETGEAR makes a superior router and this one did not let me down. It went ABOVE expectation with all the features that it has and of course providing a smooth and stable connection from a wicked fast fiber drop.
Written by a customer while visiting netgear.com