Customer reviews from Spin Master
Spin Master - Primal Hatch Jurassic World Hatching Dinosaur Egg
Average customer rating
3.5
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
4
4 Stars
3
3 Stars
3
2 Stars
1
1 Star
2
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for Spin Master - Primal Hatch Jurassic World Hatching Dinosaur Egg
Customer Rating
1
Missing pieces
on January 2, 2026
Posted by: Bwiy21
from California
No remote or meat included in the packaging. There seems to be quality control issue: I’ve seen several comments about missing remote and meat.
Response from Spin MasterBy Spin Master Customer Care, January 5, 2026
Hi there,
Thank you for sharing your experience with your Primal Hatch. We’re sorry to hear it was missing pieces. We would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We look forward to speaking with you!
Regards,
Spin Master Customer Care
Thank you for sharing your experience with your Primal Hatch. We’re sorry to hear it was missing pieces. We would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We look forward to speaking with you!
Regards,
Spin Master Customer Care
Written by a customer while visiting Spin Master
Customer Rating
1
Toy missing tail in the egg
on January 28, 2026
Posted by: Trimel
from Atlanta Georgia
Gender:Male
Looks like we have another issue similar to others here, the tail was not included in the egg. We look in the box and even tried to unscrew the egg to see if it was hidden somewhere. Disappointed.
Response from Spin MasterBy Spin Master Customer Care, January 30, 2026
Hi Trimel,
Thank you for sharing your experience with your Jurassic World Primal Hatch Interactive Toy Dinosaur & Egg. Our commitment is to provide our customers with a dinosaur egg that cracks open to reveal your new reptilian friend for an exciting and realistic hatching experience. We’re sorry to hear it is not functioning as expected. We would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We look forward to speaking with you!
Regards,
Spin Master Customer Care
Thank you for sharing your experience with your Jurassic World Primal Hatch Interactive Toy Dinosaur & Egg. Our commitment is to provide our customers with a dinosaur egg that cracks open to reveal your new reptilian friend for an exciting and realistic hatching experience. We’re sorry to hear it is not functioning as expected. We would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We look forward to speaking with you!
Regards,
Spin Master Customer Care
Written by a customer while visiting Spin Master
Customer Rating
5
Primal hatch
on February 6, 2026
Posted by: Acu-cr
from Costa Rica
Gender:Male
I recently got one and my family and I truly enjoyed the experience of the baby T-Rex's birth.
And the surprise we had when we saw how much it interacted after birth was amazing.
I would recommend this to a friend!
Written by a customer while visiting Spin Master
Customer Rating
5
Good buy
on February 25, 2026
Posted by: Heidib
from CT
Gender:Female
This was pretty awesome. I was just as excited as my son was. Very realistic. Fun to watch hatch. My children are enjoying the dinosaur
I would recommend this to a friend!
Written by a customer while visiting Spin Master
Customer Rating
4
Great toy but hard to navigate
on March 29, 2026
Posted by: Emma
from Cambridge, Ontario
Gender:Female
Is there a manual out there for this toy? It's advertised to do a variety of things but there are no instructions on how to make it do those things. How do you enter game mode? How do you know when it has evolved into an adult? How do you or can you restart it in order to start fresh with its friend or predator programming? How do you even play each game once you find a way to pick one? I feel like an instruction manual should be included with this toy. Even a digital one.
I would recommend this to a friend!
Written by a customer while visiting Spin Master