Customer reviews from singer.com
Singer - 6800C Heavy Duty Sewing Machine
Average customer rating
4
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
13
3 Stars
13
2 Stars
4
1 Star
17
78%of customers recommend this product.
(
70 out of
90)
Customer Reviews for Singer - 6800C Heavy Duty Sewing Machine
Customer Rating
5
singer Hd6800c
on October 2, 2020
Posted by: Deanna72
from Lakewood, Ca.
I Love this machine. I just bought the machine after my first sewing machine finally gave up and retired. My Mom gave me my first machine over 30 yrs ago in my senior year in high school. I know that my Mom would love this machine it is so easy to use. Great job Singer..
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
1
Hits the bobbin plate
on November 26, 2020
Posted by: Sewinglady
from Ohio
I received this machine as a gift less a couple days ago and ever since I have taken it out of the box the needle hits the bobbin plate. The needle bar tightens the needle way too far back. I have tried countless things to correct it. Very frustrating.
No, I would not recommend this to a friend.
Response from singer.comBy Grace, Customer Care, December 1, 2020
Please email us at https://www.singer.com/Contact-Us and one of our trained Customer Care agents would be happy to help you find a solution. So sorry that you are having this issue with your new sewing machine!
Written by a customer while visiting singer.com
Posted by: Bean-Bean
from Tennessee
Verified Purchase:Yes
This sewing machine is awesome! 400+ stitches real computerized system. My last sewing project with it was a breeze. I was able to assemble within minutes. Some packaging literature warns that this machine should be operated under supervision of an “expert” sewer. 👀um, yeah, this thang has Stitch speed knob, thread cutter, toggle needle up or down, stitch memory playback, so much more! The only thing I don’t like is that you have to print your own user manual👀 I can’t figure out the needle threader, it looks like it is attached backwards and the accessories are too basic for such an awesome machine. I highly recommend.
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, November 4, 2022
Thank you for the 5-stars and for taking the time to write your review. We really appreciate your input and we will share this with the Product Development team who continually looks for ways to improve.
Written by a customer while visiting singer.com
Posted by: Chip
from Rocky Mount VA
Verified Purchase:Yes
I had high hopes about this machine after reading positive reviews; but i have been having some issues with the stitching as well as the automatic thread cutting. Some of the stitches are not coming out even with the tension set on 4 (actually, I have run test at tensions from 2 to 6). And when I push the button to cut the thread, the machine makes a buzzing noise and does not always cut the thread. I am using the machine with two pieces of cotton (for face mask), as well as two pieces of canvas.(shop aprons)
Maybe I am just doing something wrong? One time as it was trying to cut the thread, the bobbin was trying to come up out of the compartment where it goes.
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, March 3, 2021
We are sorry that your experience with the Singer Heavy Duty model HD600C sewing machine fell short of the mark. We would love to know why so that we can deliver a better experience. You may reach us anytime at https://www.singer.com/Contact-Us. We look forward to your feedback and will be happy to try to resolve your issues.
Written by a customer while visiting singer.com
Customer Rating
1
Faulty Machine Right Out of Box
on April 9, 2021
Posted by: CoffeeMamaLlama
from Colorado
Given as a gift.
Failed to work on first use, only sews a straight line correctly. All decorative stitches cause machine to run fabric backwards and produce a pattern that looks nothing like what was selected, see the photo.
Returning this tomorrow, I will only exchange for same type if I can test it in the store as from the reviews I found on line it seems there is a 50/50 chance of the next machine being faulty as well.
Not a great way to build customer loyalty, such inconsistent quality.
Failed to work on first use, only sews a straight line correctly. All decorative stitches cause machine to run fabric backwards and produce a pattern that looks nothing like what was selected, see the photo.
Returning this tomorrow, I will only exchange for same type if I can test it in the store as from the reviews I found on line it seems there is a 50/50 chance of the next machine being faulty as well.
Not a great way to build customer loyalty, such inconsistent quality.
Response from singer.comBy Maxine, Customer Care, April 10, 2021
We are so very sorry that you have experienced this difficulty with you new Singer Heavy Duty 6800C sewing machine. If you haven't already returned the machine, we would be happy to trouble-shoot the problem with you to see if there are quick adjustments such as tension that may correct the sewing quality? Most often for decorative stitch functions, thread tension should be less than for straight stitch sewing. Please contact us at: https://www.singer.com/Contact-Us and one of our Customer Care representatives will be happy to assist with you.
Written by a customer while visiting singer.com
Posted by: NickWPB
from West Palm Beach
Verified Purchase:Yes
I was attracted to the 6800c because of its advanced features. I’ll never use 98% of the programmed stitches. However, I love the programmable needle up/down feature. Also the automated thread cutter and stitch knot. Makes securing the beginning and ending of a stitch line so easy. The motor is powerful and pressed through leather and heavy material.
Written by a customer while visiting singer.com
Customer Rating
5
Great product for small home projects
on December 6, 2020
Posted by: MarieDim
from Bloomfield Hills, Michigan
Years ago I used my grandma's ancient sewing machine and I've been looking to buy an automatic one for myself for quite some time. I decided to go with Singer HD 6800 after watching online reviews and the manufacturer presentation.
My first observations: ready to go out of the box, easy to use, easy to pick stitches and to change (the menu is intuitive, large display). Very helpful and easy to access features: thread cutting, automatic threading, guide for thread.
Easiness to operate brings great sewing experience!
It takes some practice to pick the best stitch lenght/wight according to fabric, but it's only natural if you are not a pro or have specific personal preferences. (I used old t-shirts for inside of the mask and it was a bit stretchy).
Very happy with the machine and already thinking of my next project!
My first observations: ready to go out of the box, easy to use, easy to pick stitches and to change (the menu is intuitive, large display). Very helpful and easy to access features: thread cutting, automatic threading, guide for thread.
Easiness to operate brings great sewing experience!
It takes some practice to pick the best stitch lenght/wight according to fabric, but it's only natural if you are not a pro or have specific personal preferences. (I used old t-shirts for inside of the mask and it was a bit stretchy).
Very happy with the machine and already thinking of my next project!
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5
Sturdy
on February 1, 2021
Posted by: Cococ
I just got this yesterday and so far so good, there are a lot of features such as the program button, automatic sewing and cutting and knoting and speed control too. A bit pricy but a great investment for those who sew a lot and also the room and space it has, is a plus. It does sew through the layers smoothly.
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, February 2, 2021
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Written by a customer while visiting singer.com