Customer reviews from singer.com
Singer - 6800C Heavy Duty Sewing Machine
Average customer rating
3.9
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
70
4 Stars
13
3 Stars
13
2 Stars
5
1 Star
18
78%of customers recommend this product.
(
73 out of
93)
Customer Reviews for Singer - 6800C Heavy Duty Sewing Machine
Posted by: CKlapper
from W.v
Verified Purchase:Yes
Beautiful machine with a heavy duty feel. Smooth running motor with easy to understand instructions even for a beginner. Got this for my 13yr daughter who creates fur suits and costumes. She loves it. Can easily sew thru thick canvas and thinner leather. Highly recommend this machine to anyone
Written by a customer while visiting singer.com
Customer Rating
3
Limited by presser height
on September 9, 2021
Posted by: phazei
from Seattle, WAZ
I spent an entire day troubleshooting a ridiculous issue. When using the walking foot, the presser foot can't be higher than 3mm or the thread tensioner will be disengaged which will prevent the stitch from working. This machine has a max presser foot height of 6mm (only 3mm with walking foot), which is 20%+ less than the standard 5/16" or 8mm. For a heavy duty machine that could be sewing thick leather or other fabrics, this prevents the machine from working even if the motor is strong enough to handle it. So truly disappointing, because of this, the walking foot doesn't even work when it's needed most.
Also, would be so nice and easy if they made it possible to cycle through the stitches on M2-M4 with the up and down buttons, but no, have to type in the number only, meh.
I would recommend this to a friend!
Response from singer.comBy Sherry, Customer Care, September 9, 2021
Thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs.
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share.
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com
Posted by: J Hatfield
from Lebanon, Ohio
Verified Purchase:Yes
Excellent machine for my quilting and crafting and didnt break the bank. Love the many choices in decorative stitches and lettering. Machine is in use for various hours daily and have had no problems at all. Love it and would purchase again
I would recommend this to a friend!
Response from singer.comBy Sherry, Customer Care, September 12, 2021
We are happy to hear that you are enjoying your new Singer Heavy Duty model 6800C sewing machine. Thank you so much for taking the time to write your review and share your experience with other shoppers. We greatly appreciate it.
Written by a customer while visiting singer.com
Customer Rating
4
Great Machine
on March 9, 2022
Posted by: sewingmom
I've been very pleased so far! I needed something a little heavier for some home projects and husband's clothing repairs. I've tried nearly every stitch with not one issue. It doesn't seem to have a "happy spot" for heavy duty threads, at least not that I've found yet, that is really the only disappointment and I'm still hoping to find the right tension, needled thread combo to make it work. It's very simple to use and extremely smooth, i've also used it for free style quilting and because it's so smooth, it's very easy to use!
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, March 10, 2022
We are so grateful for your review. Thanks for sharing your rating with us and the Singer family. If you have questions or need assistance, please contact us at: https://www.singer.com/email-us as our Customer Care team is always happy to assist you.
Written by a customer while visiting singer.com
Customer Rating
4
What Would Make This HD Perfect
on April 14, 2022
Posted by: Betty Lou
from Northeast USA
Add a more powerful motor. Add an additional light over the bed. Add the touch screen from the Quantum Stylist Touch (9985). Add a knee lifter. And make it in more colors (including the extension table). I think it would sell, sell, sell, and become a modern classic.
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, April 16, 2022
Thank you for your review. We will share this with the Product Development team who continually looks for ways to improve.
Written by a customer while visiting singer.com
Posted by: Old sewer.
Verified Purchase:Yes
What a beautiful machine! It is easy to use and does what I need/want.
Love the knotting feature!
Love the knotting feature!
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, September 26, 2022
Thank you for the 5-stars! Your satisfaction is what we strive for. Your feedback is very important to us. We really appreciate your input.
Written by a customer while visiting singer.com
Customer Rating
1
Broke after 10 months of use!
on November 14, 2022
Posted by: Alena
from Los Angeles
I'm shocked that this machine broke down so quickly considering I didn't use it much as I have another machine. I specifically bought one of the most expensive sewing machines so that it would be of high quality, but only 10 months passed and it broke. When I was sewing tulle, our machine just stopped, made a strange and loud sound and stopped working! I am a designer, I sew wedding dresses and the machine is very important for me! As a result, I can’t return it to the store, I don’t have a guarantee ... the repair costs like a whole machine !!! Seriously ?! I really want to return this machine back and not pay for its repair! In less than a year this machine broke down!(Just as a fact, I have the cheapest sewing machine which is 7 years old, and so it never broke down!)
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, November 15, 2022
Thank you for contacting us regarding your Singer Heavy Duty model 6800C sewing machine and allowing us the opportunity to work with you. I am showing one of our representatives is currently assisting you with your machine issues. If you need further assistance, please reply directly to the representative you have been working with.
Written by a customer while visiting singer.com
Posted by: Jackie K
from NJ
Verified Purchase:Yes
This is my absolute favorite machine. I have a Juki which is very good but I still prefer the Singer 6800C. It’s much easier to operate and has every feature you could want. Love, love, love it. I just purchased another as an emergency backup. Well worth the price!!!
I would recommend this to a friend!
Response from singer.comBy Sherry, Customer Care, December 27, 2022
Thank you sew much for your review! We are very excited to have you as part of the SINGER family. We are grateful for your kind words and for sharing your experience with other shoppers.
Written by a customer while visiting singer.com