Customer reviews from singer.com
Singer - 6800C Heavy Duty Sewing Machine
Average customer rating
4
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
13
3 Stars
13
2 Stars
4
1 Star
17
78%of customers recommend this product.
(
70 out of
90)
Customer Reviews for Singer - 6800C Heavy Duty Sewing Machine
Posted by: Anonymous
from Los Angeles CA
Verified Purchase:Yes
Very disappointing. The automatic thread cutter does not work - does not cut the top thread. Right out of the box. Do the machines get ANY quality control before they are getting shipped out? And this is a second purchase of Singer machine. The first purchased, Quantun 9960 bird-nested the beginning of the stitch. Right out of the box as well.
Response from singer.comBy Connie, Customer Care, December 28, 2022
We are very sorry that the Singer Heavy Duty model 6800C sewing machine did not meet your expectations. We would love to know why so that we can assist you and correct issues as well as make improvements to future designs. Please reach out at your convenience at: https://www.singer.com/email-us and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Written by a customer while visiting singer.com
Customer Rating
1
doorstop?
on March 13, 2023
Posted by: Klancy
from nebraska
4 months old and it quit working. Sewing can be a true joy, unleash creativity, productive...until this machine
No, I would not recommend this to a friend.
Response from singer.comBy Customer Care Rep , Customer Service , March 22, 2023
Thank you for leaving a review! We’re sorry to hear of your experience with the HD6800. We would love the opportunity to obtain additional details. Please contact our Customer Care team via the link below. Be sure to include “Review - Assign to KH” in the subject line and provide as much detail regarding your machine and experience as possible. https://www.singer.com/email-us
Written by a customer while visiting singer.com
Posted by: Dan M.
from San Diego
Verified Purchase:Yes
So far I am really enjoying this machine. I also have the older non-computerized heavy duty machine, and have to say that the 6800c is far superior. The buttons for reversing, tie off, needle up/down and my favorite the thread cutting, really make the sewing experience much better for me. The start/stop button and variable speed control on the machine are genius. This machine is totally worth the money you spend on it.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
1
Maintenance nightmare
on July 30, 2023
Posted by: Nightmare
Bought a Singer because of the reputation Singer has built over the years. Bought the machine December 2022. I am totally disgusted with the red tape involved in obtaining spare parts and repair parts for a brand new machine. This is the second time I have gone through this with this machine. Not sure I want to try to get major repairs for it, that will send me to my grave for sure. This problem was not mentioned when I bought the machine. I definitely should have done more research before purchasing a Singer.
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
1
Not happy
on January 19, 2024
Posted by: Grace 196
from Corning NY
I am a seamstress and This machine lacks the power to go through seams on jeans and it doesn’t like to go through heavy fabric when sewing zippers in coats. The cheaper machines have more power. Reverse button is in a horrible location , my hand is always hitting it when trying to turn the fabric
No, I would not recommend this to a friend.
Response from singer.comBy Courtney, Customer Care, January 23, 2024
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to make this right. Please email us at https://www.singer.com/email-us and a Customer Care agent will be glad to help.
Written by a customer while visiting singer.com
Customer Rating
5
Serious work force
on June 24, 2025
Posted by: jholland211
from Kentucky, USA
Had this machine for nearly 9 years. I sew with it daily, from crafts to clothes and quilting. It has handled every challenge like a pro. The only issue had so far is the thread guard on the take up lever, it allows the thread to jump track when stitching at the highest speed .
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: CKlapper
from W.v
Verified Purchase:Yes
Beautiful machine with a heavy duty feel. Smooth running motor with easy to understand instructions even for a beginner. Got this for my 13yr daughter who creates fur suits and costumes. She loves it. Can easily sew thru thick canvas and thinner leather. Highly recommend this machine to anyone
Written by a customer while visiting singer.com
Customer Rating
3
Limited by presser height
on September 9, 2021
Posted by: phazei
from Seattle, WAZ
I spent an entire day troubleshooting a ridiculous issue. When using the walking foot, the presser foot can't be higher than 3mm or the thread tensioner will be disengaged which will prevent the stitch from working. This machine has a max presser foot height of 6mm (only 3mm with walking foot), which is 20%+ less than the standard 5/16" or 8mm. For a heavy duty machine that could be sewing thick leather or other fabrics, this prevents the machine from working even if the motor is strong enough to handle it. So truly disappointing, because of this, the walking foot doesn't even work when it's needed most.
Also, would be so nice and easy if they made it possible to cycle through the stitches on M2-M4 with the up and down buttons, but no, have to type in the number only, meh.
I would recommend this to a friend!
Response from singer.comBy Sherry, Customer Care, September 9, 2021
Thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs.
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share.
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com