Customer reviews from singer.com
Singer - 6800C Heavy Duty Sewing Machine
Average customer rating
4
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
67
4 Stars
13
3 Stars
13
2 Stars
4
1 Star
17
78%of customers recommend this product.
(
70 out of
90)
Customer Reviews for Singer - 6800C Heavy Duty Sewing Machine
Customer Rating
2
It looked just what I needed.
on June 26, 2021
Posted by: Mr. B
from Marina, CA
The 6800C looked like it was the perfect sewing machine for me. Unfortunately looks like the quality control of the 6800c made it so it did not work for me. I needed to return the first machine that was shipped to me due to the top thread getting wrapped around the bobbin in the middle of a stich, also the machine popped circuit on my surge protector a couple times. Custom service at Singer has to be one of best there is to work with. They arranged for a replacement. I received the second machine and was a real joy to work with, that was until I needed to do some button holes. First two came out really nice but after that it only sewed tiny button holes. Worked with a very nice customer service agent but was unable to fix the issue. If there was a service center any ware close to me I see if can be fixed and if I did not need button holes I might keep the machine but after two machines it looks like I need to look for a different sewing machine.
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Posted by: Cajungirl126
from Thibodaux, LA
Verified Purchase:Yes
This is my 2nd sewing machine and my 2nd singer sewing machine. I am enjoying it very much. It has a lot of bells and whistles compared to my singer from 30 yrs ago and I'm putting it to the test. I feel this heavy duty machine will more than fill my needs of what I put my older machine through, Mardi Gras costumes, dance recital costumes, etc. Still getting used to it, but love it so far.
Wouldn't trust any other brand.
Wouldn't trust any other brand.
Written by a customer while visiting singer.com
Posted by: Mirna
Verified Purchase:Yes
I waited so long to finally have my dream sewing machine. I love the ease of going from heavy to light fabrics. I’ve seen garments, crafts and all with ease. My only wish is that they t came with manual. Some of us are old school and like paper manuals.
Written by a customer while visiting singer.com
Customer Rating
5
I Love It But
on February 5, 2021
Posted by: Making The Cut
from West New York NJ
I love the way it sews right out the box. I don’t like the cut thread feature on this machine it’s actually wack. But the Machine is smooth. It’s much lighter than the older heavy weight.
I would recommend this to a friend!
Response from singer.comBy Sherry, Customer Care, February 6, 2021
Thanks for the awesome review of the Singer Heavy Duty model 6800C sewing machine! We will share this with the Product Development team to let them know how we are doing. We really appreciate your business.
Written by a customer while visiting singer.com
Customer Rating
2
Poor quality control
on April 6, 2021
Posted by: Fred
I was excited to upgrade to this model from a 4452. Once I got it, I set it up and quickly found that the pedal didn't work. The issue turned out to be the connector on the machine - the connection is so flaky that the pedal would only work with the jack in a specific orientation; any wiggling will cause it to fail. Interestingly, other brands do have a pedal detector with a little sign on the display when a pedal is connected, which would have made troubleshooting easier. I did test this (button-operated) machine briefly, and found it unable to cut the thread I was using with the 4452. So much for "100% tested for sewing by our experts" - this should not have passed quality control. If you intend on buying this machine, wait for a sale; it is definitely not worth the MSRP.
No, I would not recommend this to a friend.
Response from singer.comBy Velma, Customer Care, April 7, 2021
We regret to learn that you are having issues with your Singer Heavy Duty model 6800C sewing machine and we will be happy to assist you with the issue you are having. However, we will require a little more information in order to give accurate and detailed suggestions. Please contact us at: https://www.singer.com/Contact-Us and one of our Customer Care representatives will be happy to work with you.
Written by a customer while visiting singer.com
Customer Rating
1
Disappointed
on February 11, 2024
Posted by: Helen59
from Elkton MD
I bought this a year ago as I had been sewing on my mom's 1958 Singer. I have been so disappointed. I had to stop using it as everytime I did I had problems with the bobbin case. I pulled it out again recently to do some button holes and same thing. The thread would catch, the bobbin case came loose. I'd open it up, reset the case and try again with only the same issue. Along with a blinking message on the display that I could not find the meaning of. I spent a lot of time trying to problem solve using the manual and YouTube. In the end, I pulled out the Singer Slant machine in all it's antiquity and had no problems.
No, I would not recommend this to a friend.
Response from singer.comBy Stacy, February 21, 2024
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to make this right. Please email us at https://www.singer.com/email-us and a Customer Care agent will be glad to help.
Written by a customer while visiting singer.com
Customer Rating
5
Exactly What I Was Looking For
on May 12, 2024
Posted by: Huffette721
from Elberton, GA
I was looking for a machine to sew denim with ease. This machine does just that. It also sews through quilt sandwiches with grace and ease. The features are what makes the machine. I really like the drop feed and the tie off feature.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: I don't have one!
from Oklahoma
Verified Purchase:Yes
I bought this machine for my daughter. I have had this same model for about 4 years and I love it! It’s a great machine.
I would recommend this to a friend!
Written by a customer while visiting singer.com