Customer reviews from brother-usa.com
Brother - CV3550 Double-Sided Serger CoverStitch Machine
Average customer rating
3.7
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
5
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Brother - CV3550 Double-Sided Serger CoverStitch Machine
Customer Rating
4
Could Use Some Improvements
on November 29, 2020
Posted by: Kacy J
from Oak Lawn, IL
I am a professional alterationist and purchased this machine when it first came out as my goal is to always make an alteration look as if it “never happened.” While I do get good results most of the time, I do think there is room for improvement. 1. Increase the presser foot height. Tried to top cover the cuff on a sweater and it was very difficult getting the seam under the foot. 2. It hates sewing over bulky seams! It “ate” the aforementioned sweater!! You literally have to pull the fabric through when trying to sew across a seam on sweater knit or fleece fabric. 3. It sounds like a tank! (And that’s what I named my machine: “Tank.”) 4. There is no way you can get the seam of a sleeve cuff positioned under the needles to sew in the round. The bed area is too wide when the side plate is removed. Hence, you are forced to either turn the garment inside out in order to properly position the seam under the needles, or rip out an underarm seam in order to sew it flat. So, bottom line is....unless I really need to do a top cover-stitch on something, this machine sits as I much prefer my Janome CPX1000. Perhaps Angela Wolf can do more extensive videos on the operation of this machine in the case there are solutions for these issues.
Written by a customer while visiting brother-usa.com
Customer Rating
3
It's a good machine
on January 18, 2025
Posted by: Cyber
from New Jersey
The machine came with a defect, which was later fixed for no cost to me. Now the machine is working like magic.
Response from brother-usa.comBy Brother Customer Service, January 23, 2025
Thanks for taking the time to review your experience with the Brother CV3550. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
3
temperamental machine
on March 31, 2026
Posted by: snow
Temperamental machine that needs a lot of tweaking for each fabric. Lots of skipped stitches. Wish there were more options for usable attachments to help with binding for knits and hemming. Agree that the presser foot need to elevate much higher as I frequently have snags when I pull out fabric under the feet at the end of stitching. I will be looking for a replacement for this machine soon. Hear Janome is a good choice.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 9, 2026
Thank you for taking the time to share your honest feedback. We’re truly sorry to hear about the difficulties you’ve experienced, and we understand how frustrating it can be when a machine doesn’t perform as expected across different areas. If you'd like, we can recommend other replacement models for your machine. Please contact us directly at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com