Customer reviews from filtrete.com
Filtrete - 16 in. W X 20 in. H X 1 in. D Synthetic 2 MERV Flat Panel Filter 2 pk
Average customer rating
3.4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
34
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
24
61%of customers recommend this product.
(
46 out of
76)
Customer Reviews for Filtrete - 16 in. W X 20 in. H X 1 in. D Synthetic 2 MERV Flat Panel Filter 2 pk
Customer Rating
4
Very Efficient
on September 27, 2016
Posted by: Steve888
from Marshville, NC, United States
Gender:Male
[This review was collected as part of a promotion.] Does not last as long as advertised but last at least twice as long as value filters
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
4
Good Product
on March 3, 2017
Posted by: nctarheel
from NC, United States
Gender:Male
[This review was collected as part of a promotion.] We only have regular household dust, so the Filtrete Basic Air Filters do a good job.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
5
Great filter
on August 16, 2019
Posted by: Wheezy
from Texas
Gender:Female
[This review was collected as part of a promotion.] I have 3 pets and an old air system, so I have to change my filters quite a bit to keep from dust build up. Every time I change my filter I am so pleased with the amount of dust and dander the filter has collected and locked in. The air flow is quite, can’t hear it flowing through the filter. I am pleased with these filters.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
2
Poor design
on December 30, 2018
Posted by: DonW89
from Dallas, TX
The Basic air filter is poorly designed, having the wire support on the intake side of the filter material. It used to be on the back side, and whoever made this change must have made a mistake. A strong airflow can pull the filter material off the support wires, and into the blower, if the filter is installed per the arrows on the frame of the filter. I'll turn my filters over, so the support wires are on the outgoing side. Next time, I won't buy 3M filters.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete Brand, Social Care, December 31, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-388-3458 M-F 8am-5pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
4
Basic Pleated Filtrete design change question
on September 23, 2018
Posted by: Alan Rockwell
from Phoenix, AZ
Gender:Male
[This review was collected as part of a promotion.] The Air Flow direction has been changed (redesigned maybe) with the a stronger stretched wires first and the pleated material second. In addition, the paper each is reversed. I installed them (I have two AC systems) and could see they worked just fine. My question is was this redesigned to improve performance or was this a mistake in the manufacturing process? Can you explain this new design?
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
2
BAD DESIGN
on March 19, 2021
Posted by: Joe in Carson City
from Carson City NV
Gender:Male
I bought two of these about Lamont ago so I would have them on hand and ready to go. Just got them out and noticed the air flow arrow. Others have commented it looks like it's going the wrong way. The other problem is because the cardboard frame is beveled or slanting out it does not go in the furnace easily and i think it would kink if forced. I am not going to take the chance of installing these and have one sucked into my fan. Money wasted and I won't buy again. I hope no one lost their job because of the air flow. Maybe they are working from home and are making them on the kitchen table. Seriously 3M should change back.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete, Social Care, March 22, 2021
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-388-3458 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
1
designed wrong
on January 10, 2019
Posted by: djmac39
from Wisconsin
Gender:Female
Bought 3 at Fleet Farm to try as were on sale. Air flow was not good and filter pulled away from frame. Shouldn't support be on the opposite side? Are the air flow arrows printed wrong? Replaced with regular brand I was using. Not worth the worry to ruin a furnace. Threw the other 2 away. Waste of money. Sorry, would NOT recommend.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete, Social Care, January 10, 2019
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product. We would love to gather some additional details about your experience. Please connect with our team at 1-800-388-3458 Mo-Fri 8am-5pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
1
Junk
on January 20, 2019
Posted by: Country
from East,TN
Gender:Male
Just got your filter, it’s built backwards or the air flow arrow is wrong, I will not buy these again
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete, Social Care, January 22, 2019
Hello - Thank you for taking the time to leave your review. Our Filtrete Basic Air Filters are designed with the support material on the face of the filter. This new support material is part of our new design and has been tested extensively. We would like to further discuss your feedback, please connect with us directly at 1-800-388-3458 M-F 8am-5pm CT.
Written by a customer while visiting filtrete.com