Customer reviews from filtrete.com
Filtrete - 16 in. W X 20 in. H X 1 in. D Synthetic 2 MERV Flat Panel Filter 2 pk
Average customer rating
3.4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
34
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
24
61%of customers recommend this product.
(
46 out of
76)
Customer Reviews for Filtrete - 16 in. W X 20 in. H X 1 in. D Synthetic 2 MERV Flat Panel Filter 2 pk
Customer Rating
2
Terrible filter
on December 16, 2023
Posted by: Ed17
Cheaply made filters. I've been buying this line of filters for years and these are absolutely ridiculously thin and flimsy; toilet paper thin and should be used as such.
Response from filtrete.comBy 3M-Filtrete Care Team, 3M-Filtrete, December 17, 2023
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-388-3458 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
4
Good Value - Too much Cardboard
on August 23, 2023
Posted by: Keith R
I just picked up an order of 12 filters: 12" X 36" Basic MERV 5.
I have not used them yet - but, when I do I'll write another review.
The picture on the retailer's website showed the Filtrete filters with no cardboard covering the front.
What I picked up, had lots of cardboard covering up the front. You would have to think that if 30% of the front of the filter is covered with cardboard that would not be a good thing.
I have not used them yet - but, when I do I'll write another review.
The picture on the retailer's website showed the Filtrete filters with no cardboard covering the front.
What I picked up, had lots of cardboard covering up the front. You would have to think that if 30% of the front of the filter is covered with cardboard that would not be a good thing.
I'll try to add a photo - but that function is greyed out. Maybe it will let me add a photo after I click on the "Complete" button?
Written by a customer while visiting filtrete.com
Customer Rating
1
Design is Questionable
on August 23, 2023
Posted by: Bgman
Major concern with mesh/plastic on opposite side of air flow. Concern with fibers going into furnace.
Response from filtrete.comBy 3M-Filtrete, 3M-Filtrete Care Team, August 25, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-388-3458 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
1
Flimsy new design
on February 18, 2023
Posted by: LamontPhotos
I have been using filtrate filters for years. The new design is getting sucked in to my energy efficient furnace. Does not happen in the regular furnace. There is not enough support for the filter. They need to go back to the old design. I will have to look into a different brand
Response from filtrete.comBy 3M-Filtrete, 3M-Filtrete Care Team, March 5, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-388-3458 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
1
Flimsy beveled edge, won't buy again.
on January 2, 2023
Posted by: BobPez
Gender:Male
VERY disappointed with the new flimsy beveled edge design. Filters can distort in the filter duct and may get sucked into the fan. Sorry I bought a bulk pack and will not buy this product again. Unless Filtrete changes back to a sturdy box construction. Will use other brands with box frame from now on.
No, I would not recommend this to a friend.
Written by a customer while visiting filtrete.com
Customer Rating
1
New design is awful
on October 21, 2021
Posted by: clumpy
from Raleigh, NC
Gender:Male
I used to really like the Filtrete basic filters. The ones that had a full box (not tapered) cardboard frame, with the metal wiring in a criss-cross pattern across the back. They were sturdy and held together well over 3 months of use. With the full box frame, they also fit tightly in my vent grills, which was especially important for my upstairs ones in the ceiling.
They new design has a tapered frame and got rid of the wire mesh support and now uses a flimsy plastic support that is on the front-facing side -- NOT on the back facing the furnace, where the support should be in order to keep pieces of filter material from flowing into the furnace. Another problem with the new design is the plastic support material creates a super annoying whistling sound in some of my air intake vents.
If 3M does not go back to the former design and quality, I will be finding a new brand of filter to use in my home and all of my rental properties.
No, I would not recommend this to a friend.
Response from filtrete.comBy PACE Social Care, October 22, 2021
Thank you for your review. Feedback from our customers is an important part of our business and we encourage it. Your input has been forwarded to our Marketing Team and Quality Lab. If you need any further assistance, please feel free to contact us directly at 1-800-537-9514. We are available Monday through Friday from 8:00 - 4:30 CST.
Written by a customer while visiting filtrete.com
Customer Rating
2
BAD DESIGN
on March 19, 2021
Posted by: Joe in Carson City
from Carson City NV
Gender:Male
I bought two of these about Lamont ago so I would have them on hand and ready to go. Just got them out and noticed the air flow arrow. Others have commented it looks like it's going the wrong way. The other problem is because the cardboard frame is beveled or slanting out it does not go in the furnace easily and i think it would kink if forced. I am not going to take the chance of installing these and have one sucked into my fan. Money wasted and I won't buy again. I hope no one lost their job because of the air flow. Maybe they are working from home and are making them on the kitchen table. Seriously 3M should change back.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete, Social Care, March 22, 2021
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-388-3458 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
3
new design
on February 13, 2021
Posted by: JoyS
from Pa.
Gender:Female
I do not like the new design of the 1085 filter that I bought today. It had a cardboard support across the back of the filter that is very flimsy and certainly will do nothing to prevent the filter from bending inward due to air intake from the heater. It may even rip and bits may get sucked into my heater. No thanks. I returned it. Thank goodness there were a few of the old style still in the store so I bought them. Please go back to the previous style without those cardboard supports.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete, Social Care, February 16, 2021
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-388-3458 Mo-Fri 8am-5pm CT.
Written by a customer while visiting filtrete.com