Customer reviews from filtrete.com
Filtrete - 16 in. W X 20 in. H X 1 in. D Synthetic 2 MERV Flat Panel Filter 2 pk
Average customer rating
3.4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
34
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
24
61%of customers recommend this product.
(
46 out of
76)
Customer Reviews for Filtrete - 16 in. W X 20 in. H X 1 in. D Synthetic 2 MERV Flat Panel Filter 2 pk
Customer Rating
1
Undersized
on May 5, 2017
Posted by: Tom G
from Tampa, FL, United States
Gender:Male
I've used these filters for a while but quality control is slipping or a decision has been made to reduce the filter size. I use 2 18x18 filters in my air return. They fit well in the past but the last 2 packages I bought do not fit as well. I have to use tape to seal the gap in the middle. The new ones measure 17 1/2 x 17 1/2. Looking for another brand that fits better.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete Brand, Social Engagement, May 8, 2017
Thank you for taking the time to leave your review. We appreciate customer feedback and we'll certainly pass your comments along for consideration. All of our filters have a nominal (18 x 18 x 1) and an actual (17-5/8 x 17-5/8 x 7/8) size listed on the packaging. If our team can assist further please reach out to them directly at 800.388.3458 M-F 8am-5pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
4
Excellent filter with 1 flaw
on May 21, 2018
Posted by: Milkman
from Chandler, Ok
Gender:Male
Have used these filters for several, several years with excellent filtering results. Have 2 overhead return vents that I change the filters monthly. Now for the flaw...filter is about 1/4 inch short of stated measurement in both length and width. When the unit comes on the filter is sucked up to the metal framework with a loud popping noise.Irritating in the middle of the night when it is quiet!
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
1
Not true to size
on March 30, 2020
Posted by: Judi
from Texas
Gender:Female
I bought two different sizes (12x24x1 and 16x20x1). Both sizes are slightly larger than the size stated and will not fit in the openings. Very poor quality.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete Brand, Social Care, March 30, 2020
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-388-34587 Mo-Fri 8am-5pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
1
Wish frame was full.
on July 22, 2020
Posted by: russ0975
from MS
Gender:Male
I wish the frame on these filters was full instead of being so thin. It does make a difference, especially noise-wise when the unit comes on and turns off.
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete Brand, Social Care, July 23, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-388-3458 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting filtrete.com
Customer Rating
1
Design is Questionable
on August 23, 2023
Posted by: Bgman
Major concern with mesh/plastic on opposite side of air flow. Concern with fibers going into furnace.
Response from filtrete.comBy 3M-Filtrete, 3M-Filtrete Care Team, August 25, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-388-3458 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
2
Terrible filter
on December 16, 2023
Posted by: Ed17
Cheaply made filters. I've been buying this line of filters for years and these are absolutely ridiculously thin and flimsy; toilet paper thin and should be used as such.
Response from filtrete.comBy 3M-Filtrete Care Team, 3M-Filtrete, December 17, 2023
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-388-3458 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting filtrete.com
Customer Rating
5
Surprised by the performance
on February 26, 2015
Posted by: TNchessyman
from Waynesboro, TN, United States
Gender:Male
Couldn't find my size in anything but this, as I usually use the 1000 type. Bought a multipack of these and have been very happy with their performance. Strong enough to retain their shape in the overhead return application in which it's used. Does a very good job filtering and the heat pump performs well. Easy enough to tell when it needs replacing.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com
Customer Rating
5
Basic Pleated User Review
on September 23, 2016
Posted by: tazman
Gender:Male
[This review was collected as part of a promotion.] Quality constructed filter that has kept my house dirt & dust free during the summer months. I have switched to this line of 3M filters because they were recommended by the gentleman who cleaned my duct work a few months back.
Less dust on my tables and furniture. Very happy with the filtering capability of this filter.
I would recommend this to a friend!
Written by a customer while visiting filtrete.com