Customer reviews from Aquatru
AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Average customer rating
4.6
(2,038 Reviews)
Rating breakdown 2,038 reviews
5 Stars
1,465
4 Stars
393
3 Stars
94
2 Stars
48
1 Star
38
Customer Reviews for AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Customer Rating
4
Works well
on January 17, 2020
Posted by: Anonymous
Very slow filtering water. A lot of waste going down drain
Written by a customer while visiting Aquatru
Customer Rating
4
water tastes good, but wash hands and sink first
on January 15, 2020
Posted by: Anonymous
i dont understand why you would put the handle INSIDE the prefilter water tank. this means my hands have to be clean enough to drink off of. im a dogwalker, i feed my dogs raw food. so every day i risk contamination because of the location of the handle. having the valves on the BOTTOM of the prefilter water tank means that if there are dirty dishes in the sink, IT GETS IN MY WATER. i guess no one you tested this on has roommates? im being forced to do their dishes so i can get a clean drink of water. i think your water tastes better than zip, but your design hasnt been thought through very far. zip’s handle was on the bottom and its valve was on the side, so it had none of these sanitation problems
Written by a customer while visiting Aquatru
Customer Rating
5
Easy to use
on January 13, 2020
Posted by: Anonymous
thought it might be complicated to operate, very easy to set up and use
Written by a customer while visiting Aquatru
Customer Rating
4
curious
on January 13, 2020
Posted by: Anonymous
I wonder whether your container for the filtered water and non-filtered water is tinted differently.
Written by a customer while visiting Aquatru
Customer Rating
5
Good counter-top filtering system
on January 13, 2020
Posted by: Anonymous
I like the counter-top system as I did not want to install an RO in rental property, and it is an easy process to maintain (I'd change a few little design things: make the lid for the tap water removable for easier cleaning of the tank, and move the handle to the outside if that were possible, mostly because of the channels in the handle (could be potential mold harbors as those indentations are not easy to clean especially because the LID doesn't come off)). And the filters don't remove EVERY dissolved solid (calcium and magnesium, which are safe, but I actually re-filter in another system to remove all particulates (safe or not!). The city water is OK, meets regulations, but EWG pointed out a few things I did not like so I bought this filter (and I swear the water in the building where I am living is pumped out of the fake-lake...OK kidding, but the pipes in this place are very old and nasty!)
Written by a customer while visiting Aquatru
Customer Rating
2
broke after a few years, just stopped running!
on January 13, 2020
Posted by: Anonymous
I thought it might be the filters, so I paid for a whole set of new filters, and it still didn't work. When I called to trouble shoot it, was told I essentially have to buy a new base unit. The thing just stopped working one day, and that's that! I've never had a product like this before. The guy on the phone sounded like it wasn't uncommon, so I'm not buying another one! What a piece of garbage. When it worked, the taste of the water was good. Now, I'm going to let everyone I know (and I'm a healthcare practitioner, so all of my patients will not be referred to this product, even though I do recommend water filters!)
Written by a customer while visiting Aquatru
Customer Rating
5
No plumbing! Take it with you when you move!
on January 13, 2020
Posted by: Anonymous
The AquaTru unit is EXACTLY what I was looking for. I had an RO unit in my previous house & loved it. However, I had to leave it behind when we moved. Years later, my wife has a medical condition that requires her to use purified water for cooking & drinking. We were buying bottled water by the gallon. What a hassle! I knew another RO unit would be the solution, but want looking forward to the cost & installation process, not to mention the wasted water. We have "city" water & have to pay for usage. Enter AwuaTru! It's the perfect solution! It's easy to setup & use. It produces plenty of clean great tasting water in just minutes. If you're thinking about an RO unit, I whole heatedly recommend AquaTru. Great looking & great working unit.
Written by a customer while visiting Aquatru
Customer Rating
5
Clean water less waste
on January 11, 2020
Posted by: Anonymous
From not having to buy bottled water to not generating a ton of plastic waste AquaTru fills the bill. Size matters so this unit fits on thr countertop under cabinets. Makes about 3/4 gallon in less than 15 minutes.
Written by a customer while visiting Aquatru