Customer reviews from Aquatru
AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,503
4 Stars
405
3 Stars
97
2 Stars
51
1 Star
44
Customer Reviews for AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Customer Rating
2
One-third of the tank doesn’t
on October 14, 2026
Posted by: Laura O.
One-third of the tank doesn’t get filtered, so water is wasted. Must refill a lot.
Written by a customer while visiting Aquatru
Customer Rating
5
Bought for my apartment after
on October 9, 2026
Posted by: Neel R.
Bought for my apartment after using an under sink RO system. Easy to maintain and tastes very similar to bigger systems I used to have. Highly recommend
Written by a customer while visiting Aquatru
Customer Rating
5
Did plenty of research before
on October 7, 2026
Posted by: DeLayne S.
Did plenty of research before buying, and the AquaTru Classic was the right choice. Easy to use, great-tasting water, and no more plastic bottles. Couldn't be happier!
Written by a customer while visiting Aquatru
Customer Rating
1
We are so happy with
on October 6, 2026
Posted by: Don J.
We are so happy with our new AquaRtu filter!! The water tastes great, and it is very convenient to have fresh RO water on demand! Thank you for this wonderful counter-top filter!
Written by a customer while visiting Aquatru
Customer Rating
3
Great water - with some drawbacks
on October 5, 2026
Posted by: Brian B.
We've had the countertop filter for roughly 3 years now. We've had 0 issues with it running properly and it's super easy to use. I'll be honest, I don't check to see if all of the contaminants are truly removed, but I will assume that since we're diligent with replacing the filters that the water is good to go.
There are a few things that I would love to see from Aquatru in future models. First, I'm not sure the logic with using plastic throughout the unit. With a lot of folks trying to avoid plastics and stick with glass or stainless steel, the plastic has been a little bit of a turnoff. If there's a way for the main compartmenta to be glass that would certainly be ideal.
Probably the biggest issue that we've had to deal with is cleaning both the main reservoir and the section that houses the old water. Overtime we've seen that green algae grows between the handle, in between every groove, and most importantly where the clean water comes in and out of the main unit. Sure we're getting rid of all metals and chemicals, but not loving the fact that I'm also drinking green algae.
Other than that, again, the water is definitely a huge step up from bottled/tap water. I would recommend, with the caveat of the issues raised above.
Written by a customer while visiting Aquatru
Customer Rating
5
Water is so much better
on October 2, 2026
Posted by: Anita O.
Water is so much better than tap. Our water smells like a pond, with Aqua Tru it's refreshing water!
Written by a customer while visiting Aquatru
Customer Rating
5
So far I like it
on October 1, 2026
Posted by: Antionette F.
So far I like it the only thing I don’t like is the plastic that it comes in. I wish it was more of a glass container.
Written by a customer while visiting Aquatru
Customer Rating
5
We’re loving our new water
on September 27, 2026
Posted by: tracy M.
We’re loving our new water system, so much so we bought 2 more countertop systems for our daughters- the water tastes so good!
Written by a customer while visiting Aquatru