Customer reviews from Aquatru
AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,503
4 Stars
405
3 Stars
97
2 Stars
51
1 Star
44
Customer Reviews for AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Customer Rating
5
Extremely happy with my purchase
on March 28, 2025
Posted by: Holly J.
Extremely happy with my purchase of the countertop ROWater system! It’s perfect for our needs.
Written by a customer while visiting Aquatru
Customer Rating
5
Extremely happy with my purchase
on March 27, 2025
Posted by: Holly J.
Extremely happy with my purchase of the countertop ROWater system! It’s perfect for our needs.
Written by a customer while visiting Aquatru
Customer Rating
2
I initially liked the unit,
on March 23, 2025
Posted by: John B.
I initially liked the unit, but the remote monitoring of the filters stopped working after a month or so. Now it says I have not used the unit in 3 months- just wants me to "reset" my filters to start over which defeats the whole reason I purchased the remonte monitorning of the filters. . I have spent hours trying to fix it following their videos and eventually give up. Very frustrating/ time consuming/ stress provoking.
Written by a customer while visiting Aquatru
Customer Rating
2
I initially liked the unit,
on March 22, 2025
Posted by: John B.
I initially liked the unit, but the remote monitoring of the filters stopped working after a month or so. Now it says I have not used the unit in 3 months- just wants me to "reset" my filters to start over which defeats the whole reason I purchased the remonte monitorning of the filters. . I have spent hours trying to fix it following their videos and eventually give up. Very frustrating/ time consuming/ stress provoking.
Written by a customer while visiting Aquatru
Customer Rating
1
Worked fine for few months,
on March 20, 2025
Posted by: Ramanjeet B.
Worked fine for few months, but After replacing the filters it starts giving fishy aftertaste. (like fish oils ) Flushed it about 7 times still same problem.
I bought 2 year pack of filters few months back, total waste of my money. Dont buy!!
I bought 2 year pack of filters few months back, total waste of my money. Dont buy!!
Written by a customer while visiting Aquatru
Customer Rating
5
the product is great my
on March 5, 2025
Posted by: annmarie g.
the product is great my son loves but it is awkward to hold onto nad he dropped it and we need a replacement water container because it cracked when it feel
Written by a customer while visiting Aquatru
Customer Rating
5
the product is great my
on March 4, 2025
Posted by: annmarie g.
the product is great my son loves but it is awkward to hold onto nad he dropped it and we need a replacement water container because it cracked when it feel
Written by a customer while visiting Aquatru
Customer Rating
5
Absolutely love this machine! The
on February 21, 2025
Posted by: Aruna R.
Absolutely love this machine! The water tastes AMAZING!!!!
Wish we have bought it when we first learned about it!
Wish we have bought it when we first learned about it!
Written by a customer while visiting Aquatru