Customer reviews from Aquatru
AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Average customer rating
4.6
(2,078 Reviews)
Rating breakdown 2,078 reviews
5 Stars
1,491
4 Stars
402
3 Stars
96
2 Stars
50
1 Star
39
Customer Reviews for AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Customer Rating
5
Revised Rating
on July 24, 2026
Posted by: Lance W.
I first rated my experience with 3 stars. I want to revise my rating to 5 stars. I'm seldom so impressed with both excellent form and function in a single product. The AquaTru Classic is well-engineered and performs as advertised. Having said this, I feel compelled to offer a word of caution, if not a warning. Pay close attention to every word of the product specifications. Specifically, tap water TDS as it relates to overall performance and the cost to maintain optimum output. I failed to read the small (ish) print and dearly paid the price for MY MISTAKE ! If I had been more diligent, I would not have made this purchase. I now have a perfectly good AquaTru Classic sitting on the top shelf of my bedroom closet. Make me an offer.
Written by a customer while visiting Aquatru
Customer Rating
5
Love it so far. It
on July 24, 2026
Posted by: jeff t.
Love it so far. It was easy to set up easy to use, and water quality is great,
Written by a customer while visiting Aquatru
Customer Rating
5
I really like this product.
on July 23, 2026
Posted by: Tatum R.
I really like this product. The water tastes so clean and I have peace of mind knowing I’m not drinking steroids and heavy metals.
Written by a customer while visiting Aquatru
Customer Rating
5
I love my Aquatru Classic!!
on July 23, 2026
Posted by: SIERRA R.
I love my Aquatru Classic!! The water tastes delicious!! I’ve known for years that the municipal water here is polluted and making me sick. Drinking this water is an immediate obvious upgrade.
It’s super easy to use. Definitely remember to leave it on 24/7. I initially overlooked that part. I prefer cold water so I keep a gallon cold in the fridge and have a backup to refill sitting in the machine already processed which I love!
There is obvious waste water which is never ideal but it’s a fraction of what was processed. I trust the technology will keep advancing.
I’m so glad I bought this! Yess it’s large and takes up a bit of counter space. I’m limited in counter space so I keep it against the wall on my table and it’s out of my way. Easily solutions for easy problems.
Written by a customer while visiting Aquatru
Customer Rating
5
The subject of this email
on July 22, 2026
Posted by: James M.
The subject of this email is REVIEW_REQUEST_FLOW. SECOND_REMINDER. DEFAULT_TITLE which is probably a bug
Written by a customer while visiting Aquatru
Customer Rating
2
Does not work after 2nd time of use
on July 21, 2026
Posted by: Charley R.
The firdt teo times were great. I have done all linds of trouble shooting, and it won't stay on. . it. ll powrr up, give me 2 blue dots then turns off. Both water bins are alligned, the filters are clean and dry, the unit is flat. There is no explanation for this. These are very expensive and now I have ni drinkable water. This is a problem.
Written by a customer while visiting Aquatru
Customer Rating
5
This is my third purchase,
on July 21, 2026
Posted by: Vanessa S.
This is my third purchase, this one for a friend. Love your water machine so much. The water tastes amazing.
Written by a customer while visiting Aquatru
Customer Rating
5
I’m satisfied so far. It
on July 21, 2026
Posted by: sharon l.
I’m satisfied so far. It has a sleek look, it purifies the water quickly after refilling the tap water tank. It dispenses easily.
The water is good tasting and has no odor. In the heat of summer my tap
How is it that “concentrated contaminants are in the waste water in the tap water tank after being filtered.
I would very much appreciate an explanation.
Sincerely,
SAL
The water is good tasting and has no odor. In the heat of summer my tap
How is it that “concentrated contaminants are in the waste water in the tap water tank after being filtered.
I would very much appreciate an explanation.
Sincerely,
SAL
Written by a customer while visiting Aquatru