Customer reviews from Aquatru
AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Average customer rating
4.6
(2,100 Reviews)
Rating breakdown 2,100 reviews
5 Stars
1,503
4 Stars
405
3 Stars
97
2 Stars
51
1 Star
44
Customer Reviews for AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Customer Rating
5
excellence
on June 14, 2026
Posted by: maribelh
[This review was collected as part of a promotion.] I would certainly buy it again, and I recommend it for its excellent quality.
Written by a customer while visiting Aquatru
Customer Rating
4
Great filter
on June 14, 2026
Posted by: MollyM
[This review was collected as part of a promotion.] It’s a bit larger than I was expecting, but otherwise exactly what I was looking for.
Written by a customer while visiting Aquatru
Customer Rating
5
Makes water more accessible
on June 14, 2026
Posted by: CedriyonahD
[This review was collected as part of a promotion.] I absolutely love and adore our new osmosis machine we are avid water drinkers and I hate the single use plastic water bottles . Having this machine makes it so much easier to drink water regularly I also use it to cook!
Written by a customer while visiting Aquatru
Customer Rating
5
Must try great water filter
on June 14, 2026
Posted by: OdalisT
[This review was collected as part of a promotion.] The water tastes clean, fresh, and much better than regular tap water. I love that it doesn’t require any plumbing installation, and the setup was simple. The water reservoir is easy to fill, and I feel confident knowing the filtration system removes many contaminants. It’s been a great investment for my family, and we drink much more water now.
Written by a customer while visiting Aquatru
Customer Rating
5
Pure, Great-Tasting Water at Home
on June 14, 2026
Posted by: YiraC
[This review was collected as part of a promotion.] I’m very happy with the AquaTru Classic Water Purifier. It was easy to set up, and the water tastes clean and fresh. I like that it removes many contaminants and doesn’t require any plumbing. The design is compact and convenient for everyday use. It gives me peace of mind knowing my family is drinking purified water. I highly recommend this system to anyone looking for high-quality drinking water at home.
(click to see the video)
Written by a customer while visiting Aquatru
Customer Rating
5
Great system
on June 14, 2026
Posted by: Blancag
[This review was collected as part of a promotion.] I was shocked when it arrived and it was actually big. It was super easy to install and now I don’t have to worry because I k ow my kids are drinking safe water.
Written by a customer while visiting Aquatru
Customer Rating
1
Extremely Unreliable
on June 14, 2026
Posted by: mona
After 5 years of using this water filtration device, I’ve finally decided to throw it away.
It caused me stress and frustration for years, and because I had paid a lot of money for it, I felt forced to keep using it. While it does filter water well, the issues that come with it make it feel like a low-quality product overall.
It caused me stress and frustration for years, and because I had paid a lot of money for it, I felt forced to keep using it. While it does filter water well, the issues that come with it make it feel like a low-quality product overall.
From the very first months, I noticed it was leaking water. It would spill onto the counter, sometimes even soaking the entire counter overnight and dripping onto the floor. Waking up in the morning before work and having to clean up water and dry everything was honestly exhausting and frustrating.
Later, I discovered mold buildup in the connection area of the front tank, which meant I had to carefully clean it every three days. Over time, cleaning under the rubber part became difficult, and I believe this may have caused the front tank to no longer sit properly, leading to even more leaking.
I contacted the company during the first months about this leaking issue, but they completely ignored my emails and never responded. It feels like they are aware of a serious design flaw but choose to deny it.
If your mental peace matters to you, I would honestly not recommend this device. I even looked into another model from the same brand, but I’m now very disappointed and no longer trust them.
I’m sorry, but this has been my experience.
I’m sorry, but this has been my experience.
Written by a customer while visiting Aquatru
Customer Rating
5
Water purifier
on June 13, 2026
Posted by: Nayelin
[This review was collected as part of a promotion.] I like the taste of the water; it works very quickly and is excellent.
(click to see the video)
Written by a customer while visiting Aquatru