Customer reviews from Aquatru
AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Average customer rating
4.6
(2,078 Reviews)
Rating breakdown 2,078 reviews
5 Stars
1,491
4 Stars
402
3 Stars
96
2 Stars
50
1 Star
39
Customer Reviews for AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Customer Rating
1
Extremely Unreliable
on June 14, 2026
Posted by: mona
After 5 years of using this water filtration device, I’ve finally decided to throw it away.
It caused me stress and frustration for years, and because I had paid a lot of money for it, I felt forced to keep using it. While it does filter water well, the issues that come with it make it feel like a low-quality product overall.
It caused me stress and frustration for years, and because I had paid a lot of money for it, I felt forced to keep using it. While it does filter water well, the issues that come with it make it feel like a low-quality product overall.
From the very first months, I noticed it was leaking water. It would spill onto the counter, sometimes even soaking the entire counter overnight and dripping onto the floor. Waking up in the morning before work and having to clean up water and dry everything was honestly exhausting and frustrating.
Later, I discovered mold buildup in the connection area of the front tank, which meant I had to carefully clean it every three days. Over time, cleaning under the rubber part became difficult, and I believe this may have caused the front tank to no longer sit properly, leading to even more leaking.
I contacted the company during the first months about this leaking issue, but they completely ignored my emails and never responded. It feels like they are aware of a serious design flaw but choose to deny it.
If your mental peace matters to you, I would honestly not recommend this device. I even looked into another model from the same brand, but I’m now very disappointed and no longer trust them.
I’m sorry, but this has been my experience.
I’m sorry, but this has been my experience.
Written by a customer while visiting Aquatru
Customer Rating
5
Water purifier
on June 13, 2026
Posted by: Nayelin
[This review was collected as part of a promotion.] I like the taste of the water; it works very quickly and is excellent.
(click to see the video)
Written by a customer while visiting Aquatru
Customer Rating
5
Best water filter ever
on June 13, 2026
Posted by: alejandro m
[This review was collected as part of a promotion.] I’ve been trying to drink water but I always felt like the tap water from my house was bad, this filter helped me a lot to have clean drinkable water in a matter of minutes.
Written by a customer while visiting Aquatru
Customer Rating
5
Love this filter
on June 13, 2026
Posted by: OlhaM
[This review was collected as part of a promotion.] I like this filter. It is easy to use. A big plus is that it has 4 levels of water purification. The water comes out very tasty. I am satisfied
Written by a customer while visiting Aquatru
Customer Rating
5
Great Water Purifier System
on June 13, 2026
Posted by: MarvinS
[This review was collected as part of a promotion.] I have been so impressed with the AquaTru Classic Countertop Water Purifier. It was easy to set up, simple to maintain and has given me peace of mind while helping me stay hydrated with great tasting water every day.
Written by a customer while visiting Aquatru
Customer Rating
5
Amazing!
on June 13, 2026
Posted by: LeahR
[This review was collected as part of a promotion.] This water purifier is great! I love how easy it is to get clean, purified water now. This product is very sleek and simple to use. I highly recommend to anyone!
Written by a customer while visiting Aquatru
Customer Rating
5
Clean-Tasting Water and Easy to Use
on June 12, 2026
Posted by: Krystald
[This review was collected as part of a promotion.] I’ve been very happy with the AquaTru Classic water purifier. The water tastes fresh and clean, and it’s reassuring to know that the filtration system removes a wide range of contaminants. Setup was straightforward, and I like that it doesn’t require permanent installation. The machine is easy to maintain, and the filter replacement process is simple. Overall, it’s been a great addition to my home and has helped reduce my reliance on bottled water. I would recommend it to anyone looking for a convenient and effective water purification system.
Written by a customer while visiting Aquatru
Customer Rating
5
Excellent Water purifier
on June 12, 2026
Posted by: GhetchinaC
[This review was collected as part of a promotion.] I am very satisfied with this water purifier. The installation was simple, and the water tastes fresh and clean. I noticed a big improvement compared to regular tap water. The unit is easy to use, and the removable reservoirs make filling and cleaning convenient. It gives me peace of mind knowing that it helps reduce many contaminants. I would definitely recommend this product to anyone looking for a reliable countertop water filtration system.
Written by a customer while visiting Aquatru