Customer reviews from Aquatru
AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Average customer rating
4.6
(2,036 Reviews)
Rating breakdown 2,036 reviews
5 Stars
1,463
4 Stars
393
3 Stars
94
2 Stars
48
1 Star
38
Customer Reviews for AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Customer Rating
5
Taste great
on October 30, 2024
Posted by: Sherry D.
I was using a different water filter and decided to try this one and let me say you can really taste the difference the water taste so much better which means you drink so much more water. And just a side note water will make me cough but this does not do I know it is good to drink
Written by a customer while visiting Aquatru
Customer Rating
2
Well it purifies water but. . .
on October 26, 2024
Posted by: Joshua C.
Otherwise, it' one of the worst designed products I've ever purchased. I live in an apartment and wanted to put this on my counter under cabinets. Few design notes on a product that somehow hasn't been refreshed for years and I should've realized before buying:
- Horrible shape. Adding a triangle-like appliance to limited counter space is annoying and doesn't provide any benefit.
- Tap Water tank is awful. Requires two hands to remove when they could just have a strap/handle on the back to make it easier. Instead, the handle is INSIDE the tank. While its helpful when filling it up due to the weight, you still end up sitting it on a surface because it takes a while to refill. Then when putting it back, its awkward because water is sloshing everywhere if you aren't careful.
- Clean water tank is tiny. I get it. The water produced is less than the water input. But can there be bigger tanks? I drink a lot of water myself and could imagine a family really using this unless it's just to get a passing glass of water but the amount of work (especially with the design) is just not worth it. Need a higher level of this product that yields more even if its bigger.
- It senses that a new tank is attached but you have to turn it off manually until youre ready for the next batch if you think the clean water will sit for a while. I let it sit for a couple hours because I was busy and it started running again with the waste water still in the tank. Not sure if thats harmful but need a better solution for either not doing that until more water is added.
- App. . . . idk I didn't install it with the wifi. If I have this bad of an impression of one of their biggest products, I'm not putting that questionable app on my phone.
- Horrible shape. Adding a triangle-like appliance to limited counter space is annoying and doesn't provide any benefit.
- Tap Water tank is awful. Requires two hands to remove when they could just have a strap/handle on the back to make it easier. Instead, the handle is INSIDE the tank. While its helpful when filling it up due to the weight, you still end up sitting it on a surface because it takes a while to refill. Then when putting it back, its awkward because water is sloshing everywhere if you aren't careful.
- Clean water tank is tiny. I get it. The water produced is less than the water input. But can there be bigger tanks? I drink a lot of water myself and could imagine a family really using this unless it's just to get a passing glass of water but the amount of work (especially with the design) is just not worth it. Need a higher level of this product that yields more even if its bigger.
- It senses that a new tank is attached but you have to turn it off manually until youre ready for the next batch if you think the clean water will sit for a while. I let it sit for a couple hours because I was busy and it started running again with the waste water still in the tank. Not sure if thats harmful but need a better solution for either not doing that until more water is added.
- App. . . . idk I didn't install it with the wifi. If I have this bad of an impression of one of their biggest products, I'm not putting that questionable app on my phone.
The water that it produces is great and (without tests) seems like it does what it says but with the amount of work required here, this product is really a big test on how committed you are to not just drinking bottled water.
Written by a customer while visiting Aquatru
Customer Rating
4
Love the Water, but. .
on October 23, 2024
Posted by: David S.
We love how the water tastes, but the refillable tank with the handle “inside” the tank is NOT convenient. We also have had problems with leakage, but realized we need to make sure the tanks are properly seated to prevent this.
Written by a customer while visiting Aquatru
Customer Rating
5
Love it.
on October 22, 2024
Posted by: Jeffery R.
Using at home now and will be taking it with when I go camping. It's easy to setup and use. Water tastes great.
Written by a customer while visiting Aquatru
Customer Rating
5
Feels good to drink clean water
on October 22, 2024
Posted by: Carol D.
The taste of the water is good. I want to cut back on my use of plastic and this filter will help with that.
Written by a customer while visiting Aquatru
Customer Rating
5
Great product
on October 21, 2024
Posted by: John H.
This is a great product. You will see the difference immediately.
Written by a customer while visiting Aquatru
Customer Rating
4
Excellent product but. .
on October 19, 2024
Posted by: Christian P.
The product is excellent but it keep leaking water on the sides everytime. I have to hold paper towels each time the filter is working.
Written by a customer while visiting Aquatru
Customer Rating
5
AquaTru Classic
on October 17, 2024
Posted by: Jessica G.
So far I love the AquaTru Classic great investment. Save money not having to go to the store to buy drinking water.
Written by a customer while visiting Aquatru