Customer reviews from Aquatru
AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Average customer rating
4.6 out of 5
4.6
(2,078 Reviews)
Open Ratings Snapshot
Rating breakdown 2,078 reviews
5 Stars
1,491
4 Stars
402
3 Stars
96
2 Stars
50
1 Star
39
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Customer Reviews for AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Customer Rating
4 out of 5
4
some problems
on September 18, 2019
Posted by: Anonymous
I like the fact that I am not drinking highly contaminated water. And the filters are priced good. The only complaint i have is that after two years, at times there is an over abundance of bubbles. When I start it up to make a new batch,a lot of bubbles come up and then it stops. I turn it off and on again and then it runs normal. Does this about every other time. Called several times and tried several things but it hasn't solved the problem. Not sure why all of a sudden this is happening when it didn't do this the first 2 years. I clean it every week religiously. Any suggestions? Margaret
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Great product!
on September 18, 2019
Posted by: Anonymous
We live in Florida which has terrible water. Our AquaTru provides us with a steady supply of safe, clean great tasting water. I would be without it!
Written by a customer while visiting Aquatru
Customer Rating
4 out of 5
4
Value of AquaTru
on September 18, 2019
Posted by: Anonymous
Knowing that the purified water I’m drinking is so important to my health, I value my investment in AquaTru. The pros of my decision include the research that shows my machine eliminates a very high percentage of contaminants; the installation was easy; and using the machine is now part of my daily life. The cons are that the taste is somewhat bland, so I add coconut; I need to add minerals and nutrients to the water that are taken out in the process; and the size of the machine takes up a lot of space on my counter. Overall, though, I’m happy with the value of the machine.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
AQUA TRU I have 2
on September 18, 2019
Posted by: Anonymous
We love the clean pure taste of AquaTru water. We love the ease of use and cleaning is a breeze. The unit lets us know when to change filters, and that is super easy too. The only con I have is that occasionally water leaks out through the bottom of the ready to drink reservoir, haven't been able to figure out why.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Pure water with easy access
on September 18, 2019
Posted by: Anonymous
Love the Super water, wish the tank was a little bigger
Written by a customer while visiting Aquatru
Customer Rating
4 out of 5
4
I believe in improvement!
on September 18, 2019
Posted by: Anonymous
My unit does not notify me (doesn’t light) when to replace the filters. Sometimes, it leaks after I washed both water containers. Also, we have tall glasses, and cannot get water directly due to height.
Written by a customer while visiting Aquatru
Customer Rating
4 out of 5
4
some problems
on September 18, 2019
Posted by: Anonymous
I like the fact that I am not drinking highly contaminated water. And the filters are priced good. The only complaint i have is that after two years, at times there is an over abundance of bubbles. When I start it up to make a new batch,a lot of bubbles come up and then it stops. I turn it off and on again and then it runs normal. Does this about every other time. Called several times and tried several things but it hasn't solved the problem. Not sure why all of a sudden this is happening when it didn't do this the first 2 years. I clean it every week religiously. Any suggestions? Margaret
Written by a customer while visiting Aquatru
Customer Rating
4 out of 5
4
Clean water, excellent taste
on September 18, 2019
Posted by: Anonymous
Water is great. Capacity limits means frequent fill-ups. Mostly not a problem. . . except when it’s empty and you’re running late in the morning and great coffee starts the day.
Written by a customer while visiting Aquatru
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