Customer reviews from Aquatru
AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Average customer rating
4.6
(2,082 Reviews)
Rating breakdown 2,082 reviews
5 Stars
1,492
4 Stars
402
3 Stars
96
2 Stars
50
1 Star
42
Customer Reviews for AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Customer Rating
4
6 months of use and no longer functional
on January 8, 2020
Posted by: Anonymous
AquaTru no longer works ( power button does not turn on machine) after only 6 months of use.
Written by a customer while visiting Aquatru
Customer Rating
4
After a Year, this is the water I prefer
on January 8, 2020
Posted by: Anonymous
I've had it for a year. My boys drink a lot more water now as it tastes so much better. Filters seem to last a reasonable amount of time, although they fail between sales so I land up paying more for my replacements! Room for improvement -- the weird shape of the contraption takes up unnecessary space. 2) There's no great way to clean the base surface on which the water pitchers sit. 3) sometimes, the drinkable water pitcher leaks where the water is forced into it after filtering. 4) Wish this were an 'under the counter' type set up. We go through A LOT of water, and I am constantly 'brewing' more, as we call it. 5) the base could be taller. Lots of doodads don't fit under it, and if I leave it so that it hangs over the counter, we get a fair amount of water on the floor as the boys can't be bothered to wait until it stops dripping/dispensing. 6) I keep waiting for it to fail, and for me to be faced with buying another or going a different route. So pleased that it's still pumping
Written by a customer while visiting Aquatru
Customer Rating
1
haven't used it yet
on January 8, 2020
Posted by: Anonymous
purchased it to take with us on car trips/vacations; rather larger than I had anticipated but still looking forward to giving it a try; because you are requiring me to rate all categories I am giving all one star... if you ant to wait a bit and send another rating urvey I will be glad to do when I have acually experienced the equipment
Written by a customer while visiting Aquatru
Customer Rating
4
Great portable filter.
on January 8, 2020
Posted by: Anonymous
Easy set up. Great filter. The best option if you don’t want to have a system installed. The only problem I have had is a small amount of leaking when filling it. If the tank is not pressed tightly when replaced.
Written by a customer while visiting Aquatru
Customer Rating
4
After a Year, this is the water I prefer
on January 8, 2020
Posted by: Anonymous
I've had it for a year. My boys drink a lot more water now as it tastes so much better. Filters seem to last a reasonable amount of time, although they fail between sales so I land up paying more for my replacements! Room for improvement -- the weird shape of the contraption takes up unnecessary space. 2) There's no great way to clean the base surface on which the water pitchers sit. 3) sometimes, the drinkable water pitcher leaks where the water is forced into it after filtering. 4) Wish this were an 'under the counter' type set up. We go through A LOT of water, and I am constantly 'brewing' more, as we call it. 5) the base could be taller. Lots of doodads don't fit under it, and if I leave it so that it hangs over the counter, we get a fair amount of water on the floor as the boys can't be bothered to wait until it stops dripping/dispensing. 6) I keep waiting for it to fail, and for me to be faced with buying another or going a different route. So pleased that it's still pumping
Written by a customer while visiting Aquatru
Customer Rating
3
Changing the filters
on January 8, 2020
Posted by: Anonymous
My filters only lasted 3 months - you say this means water quality in my area is poor. Also, i find the filters take a long time to receive, maybe due to holiday busy season. One previous online order wasn’t processed. I’m not sure which filter to change at what time. I don’t think we need to change all three. So we didn’t change any yet and haven’t had the pure water for a couple of months. Everything about this is time-consuming and expensive, but we are fingers-crossed it will be worth it.
Written by a customer while visiting Aquatru
Customer Rating
5
Love it
on January 7, 2020
Posted by: Anonymous
I really love my AquaTru. I let myself run out of filters recently and realized how much more water we drink now than we used to. While waiting for my filters I was buying bottled water. . . a lot of it. I was happy to get my Aquatic running again. My only criticism is the receptacle for the clean water. I feel like the spout cannot be cleaned very well.
Written by a customer while visiting Aquatru
Customer Rating
5
Love it
on January 7, 2020
Posted by: Anonymous
I really love my AquaTru. I let myself run out of filters recently and realized how much more water we drink now than we used to. While waiting for my filters I was buying bottled water...a lot of it. I was happy to get my Aquatic running again. My only criticism is the receptacle for the clean water. I feel like the spout cannot be cleaned very well.
Written by a customer while visiting Aquatru