Customer reviews from Aquatru
AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Average customer rating
4.6
(2,082 Reviews)
Rating breakdown 2,082 reviews
5 Stars
1,492
4 Stars
402
3 Stars
96
2 Stars
50
1 Star
42
Customer Reviews for AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Customer Rating
5
Good counter-top filtering system
on January 13, 2020
Posted by: Anonymous
I like the counter-top system as I did not want to install an RO in rental property, and it is an easy process to maintain (I'd change a few little design things: make the lid for the tap water removable for easier cleaning of the tank, and move the handle to the outside if that were possible, mostly because of the channels in the handle (could be potential mold harbors as those indentations are not easy to clean especially because the LID doesn't come off)). And the filters don't remove EVERY dissolved solid (calcium and magnesium, which are safe, but I actually re-filter in another system to remove all particulates (safe or not!). The city water is OK, meets regulations, but EWG pointed out a few things I did not like so I bought this filter (and I swear the water in the building where I am living is pumped out of the fake-lake...OK kidding, but the pipes in this place are very old and nasty!)
Written by a customer while visiting Aquatru
Customer Rating
2
broke after a few years, just stopped running!
on January 13, 2020
Posted by: Anonymous
I thought it might be the filters, so I paid for a whole set of new filters, and it still didn't work. When I called to trouble shoot it, was told I essentially have to buy a new base unit. The thing just stopped working one day, and that's that! I've never had a product like this before. The guy on the phone sounded like it wasn't uncommon, so I'm not buying another one! What a piece of garbage. When it worked, the taste of the water was good. Now, I'm going to let everyone I know (and I'm a healthcare practitioner, so all of my patients will not be referred to this product, even though I do recommend water filters!)
Written by a customer while visiting Aquatru
Customer Rating
5
Easy to use
on January 13, 2020
Posted by: Anonymous
thought it might be complicated to operate, very easy to set up and use
Written by a customer while visiting Aquatru
Customer Rating
2
broke after a few years, just stopped running!
on January 13, 2020
Posted by: Anonymous
I thought it might be the filters, so I paid for a whole set of new filters, and it still didn't work. When I called to trouble shoot it, was told I essentially have to buy a new base unit. The thing just stopped working one day, and that's that! I've never had a product like this before. The guy on the phone sounded like it wasn't uncommon, so I'm not buying another one! What a piece of garbage. When it worked, the taste of the water was good. Now, I'm going to let everyone I know (and I'm a healthcare practitioner, so all of my patients will not be referred to this product, even though I do recommend water filters!)
Written by a customer while visiting Aquatru
Customer Rating
5
Im So Happy for my Aqua Tru
on January 11, 2020
Posted by: Anonymous
That it’s economical to operate . I love the taste of my water. Most of all it takes out all the chemicals that are in my water. I know that the water I drink and cook with is safe . That was one of the reasons I ordered it . When I saw the demonstration on utube done with coke I was so impressed.A friend told me about Aqua Tru I checked it out , and I ordered mine . Never been sooty since . The price was right . Thank you Aqua Tru!!
Written by a customer while visiting Aquatru
Customer Rating
5
Im So Happy for my Aqua Tru
on January 11, 2020
Posted by: Anonymous
That it’s economical to operate . I love the taste of my water. Most of all it takes out all the chemicals that are in my water. I know that the water I drink and cook with is safe . That was one of the reasons I ordered it . When I saw the demonstration on utube done with coke I was so impressed. A friend told me about Aqua Tru I checked it out , and I ordered mine . Never been sooty since . The price was right . Thank you Aqua Tru!!
Written by a customer while visiting Aquatru
Customer Rating
5
Clean water less waste
on January 11, 2020
Posted by: Anonymous
From not having to buy bottled water to not generating a ton of plastic waste AquaTru fills the bill. Size matters so this unit fits on thr countertop under cabinets. Makes about 3/4 gallon in less than 15 minutes.
Written by a customer while visiting Aquatru
Customer Rating
5
Clean water less waste
on January 11, 2020
Posted by: Anonymous
From not having to buy bottled water to not generating a ton of plastic waste AquaTru fills the bill. Size matters so this unit fits on thr countertop under cabinets. Makes about 3/4 gallon in less than 15 minutes.
Written by a customer while visiting Aquatru