Customer reviews from Aquatru
AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Average customer rating
4.6
(2,038 Reviews)
Rating breakdown 2,038 reviews
5 Stars
1,465
4 Stars
393
3 Stars
94
2 Stars
48
1 Star
38
Customer Reviews for AquaTru - Classic Smart Alkaline PH Countertop Water Purifier for Forever PFOA, PFOS & Other Contaminants with App - White
Customer Rating
5
Awesome and easy to use.
on November 26, 2024
Posted by: Chris M.
Awesome and easy to use. Would recommend for 1-2 people.
Written by a customer while visiting Aquatru
Customer Rating
4
Great filter
on November 11, 2024
Posted by: Shay C.
We have been using the counter top filter for a week now and so far it is well liked by the entire family. I was a little surprised with how big it was when it arrived and the triangular shape was kind of interesting to get used to, but now that we have moved it around a couple times we have found a good place for it. I will be ordering the sliding plate today to make it easier to move on the counter. Overall, pleased without our purchase.
Written by a customer while visiting Aquatru
Customer Rating
4
Easy-to-Use Countertop RO Water Purifier
on November 10, 2024
Posted by: Lam S.
I’ve been using the AquaTru Countertop Reverse Osmosis Water Purifier - Alkaline Classic for a few weeks now. Here's my experience:
Pros:
Excellent Filtration: Water tastes much cleaner and fresher than previous BXXXX water filter.
Excellent Filtration: Water tastes much cleaner and fresher than previous BXXXX water filter.
Child-Friendly & Easy to Use: Simple operation, and the design is safe for school age kids to use.
Compact & Stylish: Fits easily on the counter and looks great. Everyone drink more water
Cons:
Initial Taste: The first 20+ tanks had a strange taste, but it fades over time.
Initial Taste: The first 20+ tanks had a strange taste, but it fades over time.
Written by a customer while visiting Aquatru
Customer Rating
5
Love it!
on November 3, 2024
Posted by: Michaela E.
Went back and forth about buying an AquaTru but so glad I finally did! The craziest thing to me is to smell the filtered water vs the unfiltered water. And I love how fast it filters. 100% reccomend!
Written by a customer while visiting Aquatru
Customer Rating
5
Best Water Purifier in the World
on November 1, 2024
Posted by: Randolph S.
I pre-purchased the very first AquaTru unit when it was in pre-production, many years ago. The unit wears out after several years, but I always buy another one to replace it. And AquaTru has never changed the design of the filters, so all of the replacement filters I had purchased can be used in the next unit I buy. Reverse osmosis is the ONLY method of removing "forever chemicals" from tap water. Even distilled water has forever chemicals in it. I highly recommend AquaTru to anyone who wants to enjoy the purest, best water available, anywhere.
Written by a customer while visiting Aquatru
Customer Rating
5
Taste great
on October 31, 2024
Posted by: Sherry D.
I was using a different water filter and decided to try this one and let me say you can really taste the difference the water taste so much better which means you drink so much more water. And just a side note water will make me cough but this does not do I know it is good to drink
Written by a customer while visiting Aquatru
Customer Rating
2
Well it purifies water but...
on October 26, 2024
Posted by: Joshua C.
Otherwise, it' one of the worst designed products I've ever purchased. I live in an apartment and wanted to put this on my counter under cabinets. Few design notes on a product that somehow hasn't been refreshed for years and I should've realized before buying:
- Horrible shape. Adding a triangle-like appliance to limited counter space is annoying and doesn't provide any benefit.
- Tap Water tank is awful. Requires two hands to remove when they could just have a strap/handle on the back to make it easier. Instead, the handle is INSIDE the tank. While its helpful when filling it up due to the weight, you still end up sitting it on a surface because it takes a while to refill. Then when putting it back, its awkward because water is sloshing everywhere if you aren't careful.
- Clean water tank is tiny. I get it. The water produced is less than the water input. But can there be bigger tanks? I drink a lot of water myself and could imagine a family really using this unless it's just to get a passing glass of water but the amount of work (especially with the design) is just not worth it. Need a higher level of this product that yields more even if its bigger.
- It senses that a new tank is attached but you have to turn it off manually until youre ready for the next batch if you think the clean water will sit for a while. I let it sit for a couple hours because I was busy and it started running again with the waste water still in the tank. Not sure if thats harmful but need a better solution for either not doing that until more water is added.
- App.... idk I didn't install it with the wifi. If I have this bad of an impression of one of their biggest products, I'm not putting that questionable app on my phone.
- Horrible shape. Adding a triangle-like appliance to limited counter space is annoying and doesn't provide any benefit.
- Tap Water tank is awful. Requires two hands to remove when they could just have a strap/handle on the back to make it easier. Instead, the handle is INSIDE the tank. While its helpful when filling it up due to the weight, you still end up sitting it on a surface because it takes a while to refill. Then when putting it back, its awkward because water is sloshing everywhere if you aren't careful.
- Clean water tank is tiny. I get it. The water produced is less than the water input. But can there be bigger tanks? I drink a lot of water myself and could imagine a family really using this unless it's just to get a passing glass of water but the amount of work (especially with the design) is just not worth it. Need a higher level of this product that yields more even if its bigger.
- It senses that a new tank is attached but you have to turn it off manually until youre ready for the next batch if you think the clean water will sit for a while. I let it sit for a couple hours because I was busy and it started running again with the waste water still in the tank. Not sure if thats harmful but need a better solution for either not doing that until more water is added.
- App.... idk I didn't install it with the wifi. If I have this bad of an impression of one of their biggest products, I'm not putting that questionable app on my phone.
The water that it produces is great and (without tests) seems like it does what it says but with the amount of work required here, this product is really a big test on how committed you are to not just drinking bottled water.
Written by a customer while visiting Aquatru
Customer Rating
4
Love the Water, but..
on October 24, 2024
Posted by: David S.
We love how the water tastes, but the refillable tank with the handle “inside” the tank is NOT convenient. We also have had problems with leakage, but realized we need to make sure the tanks are properly seated to prevent this.
Written by a customer while visiting Aquatru