Customer reviews from brother-usa.com
Brother - HL-L3220CDW Wireless Compact Digital Color Laser Printer - Gray
Average customer rating
4.2
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
52
4 Stars
13
3 Stars
7
2 Stars
2
1 Star
9
Customer Reviews for Brother - HL-L3220CDW Wireless Compact Digital Color Laser Printer - Gray
Customer Rating
4
All round good value
on February 21, 2026
Posted by: djfitch
from North Hills, CA
I only have one problem with this printer and it's picking up the printed sheet(s) from the paper exit. There is a small indentation to aid this but, for me, it just isn't big enough.
Minor complaint about a very good printer, colours are good, speed is good all round good printer for the money.
Minor complaint about a very good printer, colours are good, speed is good all round good printer for the money.
Written by a customer while visiting brother-usa.com
Customer Rating
5
So far, so good.
on February 21, 2026
Posted by: Don Berry
I've had this printer about a month. So far it's been flawless, printing both from our pc's and from my phone. Software is "different" from other, older Brother printers, which had us downloading additional drivers and such, but once everything was completed it works flawlessly.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Thanks for a better product
on February 18, 2026
Posted by: Jerry
The wife and I really like the Brother HL-L3220CDW Printer. This is our first Brother product and we feel the quality is way better than the HP products we have used in the past. Thanks for a better product!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Printer!
on February 16, 2026
Posted by: Filmor Farquar
The printing and pictures are Great and there is no INK to DRY UP! This printer is Super!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works with Windows 7 pro
on February 13, 2026
Posted by: Cheri
from Carmel Valley, CA
This printer works great with Windows 7 Pro as long as you install a 64 bit driver.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great so far. Slow to first page print.
on February 9, 2026
Posted by: Jeff
from Farmington Hills, MI
Great printer so far. I purchased it because all our HP color and black and white lasers after firmware updates will not allow third party toner. We disposed of them as soon as they needed toner and would do the same if Brother disallows third party toner.
The only thing is I wish it was a little faster to print the first page. On Mac or PC it takes a bit of time before the first page comes out.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Printer
on November 18, 2025
Posted by: CaptCharon
from Philadelphia, PA
Best printer, prints fast, setup was a breeze, always works when I ask it to even if it's been sleeping for a while. I love it.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Prints fine until it’s time to pay the tithe
on October 17, 2025
Posted by: Zero stars
Like all printers these days, I guess, the printer completely jams up when it is “””“out of toner””””. It is not out of toner. It is still printing just fine, except that brother has programmed it not to so they can hold you hostage for the exorbitant cost of a new cartridge. We have to print out important forms for a trip this afternoon, and this printer is forcing us to run around buying cartridges- a complete waste of time and money. Just like this printer, and the entire industry. What a bunch of racketeers. The entire business model should be criminal. I’d give it zero stars if I could.
Response from brother-usa.comBy Brother Customer Service, October 22, 2025
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/HLL3220CDW
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/HLL3220CDW
Written by a customer while visiting brother-usa.com