Customer reviews from brother-usa.com
Brother - HL-L3220CDW Wireless Compact Digital Color Laser Printer - Gray
Average customer rating
4.2
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
52
4 Stars
13
3 Stars
7
2 Stars
2
1 Star
9
Customer Reviews for Brother - HL-L3220CDW Wireless Compact Digital Color Laser Printer - Gray
Customer Rating
5
This printer is fire!
on May 7, 2026
Posted by: Sandro
from Las Vegas, NV
So, Ive had this device for a few months and I have a wife that works from home and I use the device a little less than she does.
Im coming from the ink tank printer and the hp cartridge era to this device.
I had no issues setting it up, it was spelled out fairly well for you. The quality, speed and clenliness of this printer is top notch and a welcome change to this house. Had no mechanical or software issues since purchace and it has the build of a quality device that gives confidence to its longevity.
All I wanted was a printer and thats what it does, well.
Im coming from the ink tank printer and the hp cartridge era to this device.
I had no issues setting it up, it was spelled out fairly well for you. The quality, speed and clenliness of this printer is top notch and a welcome change to this house. Had no mechanical or software issues since purchace and it has the build of a quality device that gives confidence to its longevity.
All I wanted was a printer and thats what it does, well.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Almost excellent
on April 28, 2026
Posted by: Diamond
from Portland, OR
I like the printer alot as I did those I have had in the past. HOWEVER this on has made it more complicated to hook up to our new wireless. Could use more assistance
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great review
on April 25, 2026
Posted by: Gretchen
This is a great printer. This is my first wireless printer and love the convenience.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Need a little help with this printer.
on April 18, 2026
Posted by: Ray B
from North Texas
Good printer, however one sided copy needs to be the default, not two. Very hard for me to change this setting.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 21, 2026
We are sorry to hear you are experiencing difficulties with changing the one-sided copy option to default settings, and not the two-sided copy option. We'd like to help. Here is an FAQ that can assist.
https://help.brother-usa.com/app/answers/detail/a_id/185420
https://help.brother-usa.com/app/answers/detail/a_id/185420
Written by a customer while visiting brother-usa.com
Customer Rating
5
Saved countless hours of my life!
on April 13, 2026
Posted by: Nikita
Changed my life for the better. Instead of spending an hour or more trying to connect to a "cheaper" printer and trying to ensure the ink cartridges are not dried out or "acceptable" ... i can go in select a document from my mobile device that I want to print and have it physically printed in less than 30 seconds after in the initial setup.
The setup was fairly easy to follow, I didn't have any issues with it. It's exactly what I needed from a printer.... something reliable and consistent. This printer is genuinely worth the splurge considering the countless amount of hours, I have saved in my life from not having to deal with the mental and physical gymnastics of the other cheaper options. Usually expensive items today are not that good. But this one is.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good Sound Product
on April 12, 2026
Posted by: Mary
from Maryland
Super easy setup. Refreshing to use stand-alone product thats not dlave to proprietary apps & software. It just works...thevway tech used to. Reasonably priced & sturdy & well made Bravo Brother. Oh, replacement cartridges are quite pricey...so there's that. But so far the included cartridges seem to handle a decent number of.prints for now.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Helpful to get problem fixed
on April 2, 2026
Posted by: Linda
from Southaven MS
I love my printer when I got it February 7 of this year. It printed beautifully easy install however most recently I had to call because instead of printing on the front and back it only printed out blank pages. So I called and the lady had me reinstall it, and it started working fine until yesterday and it did the same thing it was supposed to be printing both sides of the paper and it printed the first first page and then all the other 15 pages they were blank so I will have to call again.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Thanks
on March 28, 2026
Posted by: Glenn
from Joplin mo.
Love the printer, colors great and love the two side printing.
Written by a customer while visiting brother-usa.com