Customer reviews from brother-usa.com
Brother - HL-L3220CDW Wireless Compact Digital Color Laser Printer - Gray
Average customer rating
4.2
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
52
4 Stars
13
3 Stars
7
2 Stars
2
1 Star
9
Customer Reviews for Brother - HL-L3220CDW Wireless Compact Digital Color Laser Printer - Gray
Customer Rating
3
Great Printer
on March 27, 2026
Posted by: Paul
from Pittsburgh Pa.
I like it but when I bought it I thought it copied also
Response from brother-usa.comBy Brother, Brother, March 30, 2026
We apologize for the inconvenience, the Brother HLL3220CDW does not have the capability for copying. Here is a Brother HLL3300CDW that has the capability of copying.
https://www.brother-usa.com/products/hll3300cdw
https://www.brother-usa.com/products/hll3300cdw
Written by a customer while visiting brother-usa.com
Customer Rating
3
Printer
on March 26, 2026
Posted by: Paul
from Arizona
Like the product but wish I'd purchased one that has a scanning function
Response from brother-usa.comBy Brother, Brother, April 1, 2026
We are sorry to hear the Brother HLL3220CDW does not have the function you wanted. If you'd allow us an opportunity to help with this, we can assist with finding a model that best suits your needs.
Please contact us at: https://www.brother-usa.com/contact-us
Please contact us at: https://www.brother-usa.com/contact-us
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best ever
on March 23, 2026
Posted by: DK Deubner
This is probably the best printer I've owned, or used. I have not bought cartridges yet, but I am very happy.
Written by a customer while visiting brother-usa.com
Customer Rating
1
misleading broken printer bad connection software
on March 11, 2026
Posted by: CJayW
from colorado
this printer is frozen. I cannot reset it, I have tried updating the firmware and using the diagnostic tools, but it is broken. Too expensive to have this bad of a software issue.
Response from brother-usa.comBy Brother Customer Service, March 23, 2026
I’m sorry to hear you are experiencing difficulty with the Brother HL-L3220DW. If you still need assistance please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Color Laser Printer
on March 9, 2026
Posted by: Laddy
from Celina, Ohio
So far so good. Easy to setup. Easy to use. Would recommend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Irritations
on March 5, 2026
Posted by: Greg
Inconsistent alignment / registration with bypass forms. iPrint and scanner software updates are way to often and do not function correctly.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Great...until the memory is insufficient.
on February 24, 2026
Posted by: Audrey
from Indiana
I bought this to replace my old Brother black and white laser printer since I needed to print color labels from Canva. Well, I regret this decision now. 1. Setting up the machine was not easy. Although it was not a complete nightmare, the process was not enjoyable. I had to delete and then re-install the printer. 2. Now the bigger issue at hand: the memory...or lack thereof. After printing TEN (10) color labels from Canva, the printer has "insufficient memory." I have completed every "clear the cache" trick EXCEPT a factory reset. Nothing has worked. Nothing. And I fear performing a factory reset since I had such difficulties setting the printer up in the first place. Why do I have to perform a factory reset after printing a paltry amount of pages? Is this going to be my future? Resetting the printer after ten pages? SOOOOOOO inconvenient.
After reading the reviews about the toner cartridges (cost and changing), I am seriously regretting this purchase. I wish I had kept the box so I could return it. The only reason I gave a 2-star rating and not a 1-star is the color is vibrant (when I could print pages and not receive the "insufficient memory" error).
After reading the reviews about the toner cartridges (cost and changing), I am seriously regretting this purchase. I wish I had kept the box so I could return it. The only reason I gave a 2-star rating and not a 1-star is the color is vibrant (when I could print pages and not receive the "insufficient memory" error).
Response from brother-usa.comBy Brother Customer Service, February 25, 2026
Thanks for taking the time to review your experience with the Brother HLL3220CDW. We appreciate your feedback. I’m sorry to hear that you are having memory issues with the Brother HLL3220CDW. We sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you directly: https://www.brother-usa.com/support/HLL3220CDW
Written by a customer while visiting brother-usa.com
Customer Rating
5
Highly recommended product - great speed & Quality
on February 23, 2026
Posted by: CBarreto
from Cypress CA
Excellent Product at a great price! and great quality
Written by a customer while visiting brother-usa.com