Customer reviews from jlabaudio.com
JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
925
4 Stars
207
3 Stars
75
2 Stars
76
1 Star
141
Customer Reviews for JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Customer Rating
5
Loving the device and great Customer service!
on June 13, 2023
Posted by: Krishna2321
I originally bought a Go air sport in a local store, after three months of happily using the device, one of the ear piece stopped pairing. So I contacted support for suggestion and got very prompt response and most importantly replacement device, all the way from United states to Ireland (with free shipping and everything). The shipping cost itself would be higher than the device cost but support team did that anyway. So impressed with that and I will be a lifetime repeat customer for the products.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
👍🏽👍🏽 Air Sport ear bud
on June 13, 2023
Posted by: Sam M
My JLab Air Sport ear buds are performing as advertised.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Re my poor sound review of 3 days ago
on June 14, 2023
Posted by: Claude.
What great customer service. Received a replacent 2 days after my first contact with customer service.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great workout buddy.
on June 15, 2023
Posted by: Chris R
These eat buds are great for the price, great range, great sound, super confortables.
Definitely recommended as a workout buddy!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Good stuff
on June 15, 2023
Posted by: Kcam87
Love the products, the prices and the warranty! And that the over ear doesn't fallout!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Decent Earbuds, Absolutely NOT “Sport” Earbuds
on June 16, 2023
Posted by: Charles H
I have purchased two of these “sports” earbuds over the last month or so and they are one the most unreliable products I have ever bought. For the first pair the right earbud stopped working after 3-4 weeks and did not respond to any troubleshooting or re-pairing that the manual says to use. It appeared to short out due to my sweat as there are marks near where the earbuds charge. I bought a second pair and the left one broke mid-workout just two weeks later! It has been just as unresponsive to troubleshooting. These headphones work alright but they are absolutely NOT sweat-proof! For the second pair I would routinely take them out of my ears and wipe them down just to be safe and they still broke. Extremely disappointing. It’s one star because I could not give any lower.
Response from jlabaudio.comBy steve, customer service, June 20, 2023
We are so very sorry to hear of the troubles : ( we will most certainly get those replaced quick under our fast, free two year warranty. An email has been sent your way that will walk you right through replacement. We'll have you back up and running in no time : )
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great
on June 16, 2023
Posted by: ‘Esmi
Great! Using more every day and at nights for ebooks .
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Can NOT use tap feature
on June 17, 2023
Posted by: KPutt
This product is impossible to use when you are talking about the touch feature. I can only pause or change the volume on my actual phone, which is completely useless for me while I am trying to work and navigate the earbuds.
Response from jlabaudio.comBy steve, customer service, June 20, 2023
Sorry to hear of the troubles. We would love to have the opportunity to troubleshoot the issue. We established an email thread moments ago. We'll have you back up and running in no time. The buds are capable of doing everything you are describing. We are always here to help via support@jlab.com
Written by a customer while visiting jlabaudio.com