Customer reviews from jlabaudio.com
JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
925
4 Stars
207
3 Stars
75
2 Stars
76
1 Star
141
Customer Reviews for JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Customer Rating
5
Excellent 2 year warranty!
on June 10, 2023
Posted by: Aldoc
I bought these last year and one of them stopped working. I reached out to the JLab support and they had me show proof of purchase and proof of damage, then provided me a warranty towards a replacement pair of the Go Air Sport headphones. I love these headphones for exercise and was very pleased with the 2 year warranty when one stopped working. I would purchase this brand again.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
BEST experience with these earbuds and JLab!
on June 10, 2023
Posted by: manishas
I received these earbuds as a replacement for an earlier pair with a malfunctioning charging case. The JLab team went out of their way to be helpful and process this as quickly as possible for me (an international customer). The earbuds themselves are great- economical, reliable, and stay on and work great through runs in incredibly humid weather. Super job, JLab!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
on June 10, 2023
Posted by: Janil.C
Those are the best affordable earpieces. Never disappoint me.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Nice Fit
on June 11, 2023
Posted by: Jammer
I like the fit of the sports buds, only issue is surrounding noise is only 75% blocked out.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Won't work
on June 11, 2023
Posted by: Renee62
They pair with my phone but I can't hear anything out of them
Response from jlabaudio.comBy steve, customer service, June 12, 2023
So sorry to hear of the troubles : ( Try running through the following reset. If it does not work, we sent you an email to get them replaced under warranty.
1. Keep the earbuds in the charging case and forget “JLab GO Air” from your Bluetooth device settings.
2. Quick tap 7x on one earbud in charging case. Earbud blinks blue 3 times.
3. Quick tap 7x on other earbud in charging case. Earbud blinks blue 3 times.
4. Take both earbuds out of the charging case. One earbud will be solid white and other will blink blue/white indicating ready to pair to your device.
1. Keep the earbuds in the charging case and forget “JLab GO Air” from your Bluetooth device settings.
2. Quick tap 7x on one earbud in charging case. Earbud blinks blue 3 times.
3. Quick tap 7x on other earbud in charging case. Earbud blinks blue 3 times.
4. Take both earbuds out of the charging case. One earbud will be solid white and other will blink blue/white indicating ready to pair to your device.
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Right Earbud Stopped working
on June 11, 2023
Posted by: MoATL
Worked really well for about a month until one day the right earbud just stopped working. Still not sure what happen but I’m using the warranty to try another pair.
Response from jlabaudio.comBy steve, customer service, June 12, 2023
We are very sorry to hear of the troubles : ( Our apologies. Sounds like we got you taken care of under warranty. We sent an email to you moments ago just in case you need additional help. We're always here to help via support@jlab.com
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Well designed
on June 12, 2023
Posted by: Mike Oxlong
I bought these at target. I was expecting them to be bad because they're so cheap but they're actually a very well designed product. I really like that they can cut costs and charge faster and save weight by using contact points rather than wireless charging like airpods. The USB charging is also super practical because I use them mainly with my laptop. Overall a very well designed product.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Fantastic!
on June 13, 2023
Posted by: nuvolav
Everytthing is fantastic, quality sound, clear calls, easy fit.
Written by a customer while visiting jlabaudio.com