Customer reviews from jlabaudio.com
JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
925
4 Stars
207
3 Stars
75
2 Stars
76
1 Star
141
Customer Reviews for JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Customer Rating
5
Amazing for price
on March 23, 2023
Posted by: charliec
Work really well, easy to set up. Had warranty claim, was sent new ones in less then a week to my house, was very easy, probably best customer services I've had.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Will not turn on
on March 24, 2023
Posted by: Aalyc
I brought my go air sport earphones and they will not turn on even after charging them for hours
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
So very sorry to hear that : ( When you get a sec, please hit us up at support@jlab.com We will have you up and running in no time. Thanks in advance for your time, we look forward to hearing from you and getting you all squared away.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Favorite earbuds for running..
on March 24, 2023
Posted by: Scout D
This is my second set of these. I love them so much. My first set the right one stopped charging. I use them when I run and they stay in place really well and the sound quality is great.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Free gift
on March 25, 2023
Posted by: DetroitBob
I had the unfortunate problem of replacing my ear buds. Which wasn't a problem, the process was smooth and easy. I did however get the unexpected free gift. Thank you for the gift, which showed up sooner than expected.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
How do get more bass?
on March 25, 2023
Posted by: Spike
Please let me know how I can get more bass out of these ear buds
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
Try giving either the right or left bud a quick triple tap to cycle through the 3 built in eq modes. Please do note that you will need both buds outside of the case with audio streaming when you perform the command. If you need any further troubleshooting, tips, pointers etc, please feel free to reach out to us via support@jlab.com we look forward to hearing from you need be : )
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Very disappointed
on March 25, 2023
Posted by: Pipelajn
3 example with the same problem.
Sound in both buds ,but not in the same time..
Test with 2 other phones,no Blu Toth connection.
Sound in both buds ,but not in the same time..
Test with 2 other phones,no Blu Toth connection.
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
Sorry to hear of the experience thus far. We may have some troubleshooting tips for you. When you can, please reach out to us via support@jlab.com so that we can get you back up and running. Thanks for your time, we look forward to hearing from you.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Nice ear buds easy to fit
on March 26, 2023
Posted by: BK...
Haven't had much opportunity to use them. Easy to set up.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Excellent Product
on March 27, 2023
Posted by: Rob1862
I purchased the Go Air Sport True Wireless Earbuds because I wanted earbuds to stay in my ears while exercising. I picked them for price, comfort, and dependability. The sound quality is exceptional, earbud controls easy to use. I'd recommend them and customer service is unbeatable.
Written by a customer while visiting jlabaudio.com