Customer reviews from jlabaudio.com
JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
925
4 Stars
207
3 Stars
75
2 Stars
76
1 Star
141
Customer Reviews for JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Customer Rating
5
Warranty claim
on February 8, 2023
Posted by: Husky lover
Very simple process to file claim. Just went online and received new ear buds within a week.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Worst ever for 2-way conversations!
on February 8, 2023
Posted by: Surprised & Disappointed
Unfortunately, I purchased 2 of these earbuds - one for myself, one as a gift for my sister. For phone conversations, I've used my earbuds 3 times; my sister has used hers only once. Both sets of earbuds appear to be clear for listening to music; however, I purchased these to specifically be used for phone conversations. With my headset, I visited with 3 separate people on 3 separate calls. My sister only visited once (with me) using her set. The parties on the other end of all calls reported EXTREME static, the tin can affect, and words being cut out. The issues were severe enough that not a single call could be completed, and for my calls I was asked by all 3 parties to never use the headsets again - all indicating the clarity was the worse they've ever been subjected to (which I couldn't argue with knowing how my sister's sounded when she used hers to call me). On the flip side, I have owned the Go Air Pop earbuds for over a year now and LOVE them. And I receive just the OPPOSITE comments from the individuals I call - the conversations are very clear, etc. Unfortunately, without a loop around the ear I have an issue with mine falling out if I'm doing anything other than sitting totally still (hence the reason I purchase the ones with the ear loops - which was a big mistake as I'm now out $60).
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
We are very sorry to hear of your experience thus far : ( We'll definitely get you taken care of with a functional set that you'll love. When you get a moment, kindly reach out to us via support@jlab.com we'll have you up and running/calling in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great value
on February 9, 2023
Posted by: jrb1
Works very well and has great audio quality. Incredible value for the price.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great product at a great price!
on February 9, 2023
Posted by: Alex Rank
All those other air earbuds are way expensive but these are great for such a low price. They connect instantly and are easy to use. The sound is great as well. Great product, I am going to buy another pair for my gf.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great fit!
on February 10, 2023
Posted by: Slash
I have a hard time finding earbuds because my ears are so small. These fit perfectly, and with my glasses too! They are great quality and easy to use.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great Value
on February 11, 2023
Posted by: lvdw55
These are great, but I don't like that I have to have the charging case with me to use them. I'd like to carry them in an 'off position' and be able to turn them on when I use, but with these you're unable.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Really good quality
on February 12, 2023
Posted by: Big Dave
Very good quality for the price. Sales associate said I would be pleased and she was right.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Sounds great!
on February 13, 2023
Posted by: SHaller
I bought a 2nd pair of JLAB Go Air wireless earbuds because I enjoyed my first pair so much, but wanted a sports pair for running. I love how long they stay charged for and they sound great.
Written by a customer while visiting jlabaudio.com