Customer reviews from jlabaudio.com
JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
925
4 Stars
207
3 Stars
75
2 Stars
76
1 Star
141
Customer Reviews for JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Customer Rating
2
One side doesn’t work
on October 30, 2023
Posted by: Surelynot
I have always used wired earbuds with my iPhone and decided to try Bluetooth— I liked that these were affordable. But after spending hours resetting and following the troubleshooting advice from both Jlab and internet advice on the subject (a common complaint with this product) I am disappointed that the right bud simply has no sound. The touch controls are highly sensitive and it’s easy to accidentally skip around vs changing volume. I liked that they fit in my ears ok, but I’m afraid I wasted my money.
Response from jlabaudio.comBy jlab customer support, October 31, 2023
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Decent product but needs improvements
on November 8, 2023
Posted by: Dom6821
Good design, good audio quality and decent plastic choice. But I don't like how it auto connects to my phone when I'm using other headphones and I wish it wouldn't do that
Response from jlabaudio.comBy jlab customer support, November 9, 2023
Give the following reset a shot. The buds should not be able to connect to a device that already has a device connected to them. Bluetooth in general only allows one peripheral to be connected to a singular device at a time.
1. Keep the earbuds in the charging case and forget “JLab GO Air” from your Bluetooth device settings.
2. Quick tap 7x on one earbud in charging case. Earbud blinks blue 3 times.
3. Quick tap 7x on other earbud in charging case. Earbud blinks blue 3 times.
4. Take both earbuds out of the charging case. One earbud will be solid white and other will blink blue/white indicating ready to pair to your device.
1. Keep the earbuds in the charging case and forget “JLab GO Air” from your Bluetooth device settings.
2. Quick tap 7x on one earbud in charging case. Earbud blinks blue 3 times.
3. Quick tap 7x on other earbud in charging case. Earbud blinks blue 3 times.
4. Take both earbuds out of the charging case. One earbud will be solid white and other will blink blue/white indicating ready to pair to your device.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Awesome People or software bots.
on November 10, 2023
Posted by: Robert339955
Excellent service.
Fast and accurate.
Exactly what I wanted.
Fast and accurate.
Exactly what I wanted.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Great for a kid. I will say one thing positive.
on November 11, 2023
Posted by: Dan?
I guess you get what you paid for. The sound is not very good. Sounds like a tin can. The battery life is not as it says. Not a fan of these.
Response from jlabaudio.comBy jlab customer support, November 13, 2023
So sorry to hear of the poor audio quality : ( our sincere apologies. We'll get those replaced for you under our fast, free two year warranty. Instructions have been sent your way. We'll have you back up and running in no time : )
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great
on December 21, 2023
Posted by: DH23
I have brought a set before and liked them and decided to upgrade to a newer pair.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Easy charging
on January 3, 2024
Posted by: SRR21
I bought these as a Christmas present for my husband to replace his old ones.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Extremely happy with jlab tech
on January 7, 2024
Posted by: Soitz1968
I bought my go air sport true wireless buds so I can have music under my helmet on my motorcycle and I am extremely pleased very comfortable sound great I like how they wrap around my ear couldn't be happier
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Works great
on March 31, 2024
Posted by: Thomasl333
Brought them a week ago and I love them, they work great and I can hear the people around me
No complaints about them
No complaints about them
Written by a customer while visiting jlabaudio.com