Customer reviews from jlabaudio.com
JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
925
4 Stars
207
3 Stars
75
2 Stars
76
1 Star
141
Customer Reviews for JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Customer Rating
3
Received UNCHARGED
on September 1, 2022
Posted by: DEEZNUTZ
I was excited to get these and am hoping they'll stay in my ear when I ride my motorcycle.... I excitedly received them, swiftly cracked open the box, promptly threw the box out and tried to immediately pair these and to try them out. To my dismay, it didn't work that way. I noticed that the contacts had a tape on them, so they'd stay out of contact with the charging case contacts. I liked that until I realized that the ear buds weren't charged either. There wasn't an indication at least that I could see. So, I put them in the charging case and got a red dot indicator that quickly extinguished itself. I had to plug them back into the case and then plug the case into a USB port and charge it/them. Just was bummed I couldn't at least immediatly start using them having at least a smidgen of a charge.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Awesome features and functuability
on April 1, 2022
Posted by: QuickDraw 777
I can't believe I got this product for as cheap as I did
Written by a customer while visiting jlabaudio.com
Customer Rating
5
all around great
on June 6, 2023
Posted by: Sandy2509
I bought my first pair 3 years ago and they have been great. perfect fit and they are very comfortable I forget I have them in sometimes and leave the house with them on. They are having trouble staying charged so I’m going to buy another pair. Wouldn’t think about buying another brand
Written by a customer while visiting jlabaudio.com
Customer Rating
1
on August 8, 2023
Posted by: Stevie T
Never got the ear buds to sync up with my Bluetooth so I pitched em
Response from jlabaudio.comBy steve, customer service, August 14, 2023
Aggghhh... We are so very sorry to hear that : ( you do have a two year warranty on any of our bluetooth products. We've got some options for you. An email has been sent your way. If you are ever in need of assistance, please always feel free to reach out to support@jlab.com
Written by a customer while visiting jlabaudio.com
Customer Rating
5
on August 13, 2023
Posted by: Beallace
Excellent tech support and customer service. Now a loyal customer.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
So comfy!
on August 25, 2023
Posted by: Abbifer94
Super comfy and lightweight, can barely tell their there!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Awful
on August 26, 2023
Posted by: Animal-Lover
I just receieved these earphones today and all i can say is that im seriously disappointed. I have been using JLab pro earphones for the last couple of years and they have been great so thought I'd give these a try as I really loved the pro set I had and wanted a spare pair of earphones. These new GO air sport ones have terrible sound even though I've tried adjusting the equalizer and still sounds awful. It doesn't help that they are very uncomfortable and barely sit in my ears and really hurt and yes I've tried the different sized ones that come with it. I seriously regret buying these and am just going to go back to my old Jlab pro set that are far superior ☹️ I would definitely not recommend these 😔
Response from jlabaudio.comBy Lovely, JLab, August 27, 2023
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Good sound
on October 24, 2023
Posted by: Sully
The sound and fit in the ear are very good I wish there was a better volume control button on it other than that I think they’re great
Written by a customer while visiting jlabaudio.com