Customer reviews from jlabaudio.com
JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
925
4 Stars
207
3 Stars
75
2 Stars
76
1 Star
141
Customer Reviews for JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Customer Rating
4
Good for Seniors
on January 27, 2024
Posted by: CW Post
Easy to use. Good sound quality. I’m 75 so still trying to figure out the iPhone music app
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Ok sound
on January 29, 2024
Posted by: DRock61
The Go Air Sport earbuds have ok sound. Not great, but not horrible either. The earhooks are great if you’re very active, but they also keep the earbuds from fitting well and I find myself constantly pushing them back into my ears despite trying numerous ear pads for size. My Go Air Pop earbuds have better sound, most likely because of a better fit. I plan on using them while doing vigorous outdoor work, so they will work ok. I’ll still stick with my Beats buds for true listening of my music until I can spend the money on a true audiophile set.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great
on January 30, 2024
Posted by: tncowman
Great product and I love how I can use only 1 earbud at a time.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Solid, well made, good sound
on January 30, 2024
Posted by: gds1948
Just recently purchased these, very pleased with them so far, though haven't used them that much.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Customer Service
on February 1, 2024
Posted by: Goof
Although I am sure it wasn’t your fault (our postal system theses day), iso appreciate you keeping me updated about the status of my order. Excellent customer service. After getting the product; and only having them a short while, they have been great.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Not worth the hassle
on February 8, 2024
Posted by: Blah
They’re not good for sweating or they’re just not charging properly. I purchased these about 10/22 by January ‘23
I had to get a replacement replacement broke down on me by June or so 2023 they’re good on giving you credit to purchase another pair of equal or lesser value if you want an upgrade just pay the difference but why when your product shows that they have issues to me it was the sweat got into the earbud and it busted or it just doesn’t charge properly on one side idk but I was very disappointed other than that I loved the over the ear feature it’s really good for working out. Too bad it couldn’t withstand my hard workout sweat!
I had to get a replacement replacement broke down on me by June or so 2023 they’re good on giving you credit to purchase another pair of equal or lesser value if you want an upgrade just pay the difference but why when your product shows that they have issues to me it was the sweat got into the earbud and it busted or it just doesn’t charge properly on one side idk but I was very disappointed other than that I loved the over the ear feature it’s really good for working out. Too bad it couldn’t withstand my hard workout sweat!
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Insufficient sound volume
on February 8, 2024
Posted by: Trilobite
OK fit. Sound quality is also OK, but the volume, even turned up to the max, is way insufficient. In the gym, it is hard to hear podcasts above the background sounds. Not recommended. no matter what Wirecutter says. And yes, I have turned up the volume to the max.
Response from jlabaudio.comBy jlab customer support, February 12, 2024
So sorry to hear that : ( that unit should be producing 103 db max. Sounds like you got a bad unit. We'll get those replaced for you under our fast, free two year warranty. Instructions have been sent your way. We'll have you back up and running in no time : )
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Breaks up
on February 18, 2024
Posted by: Caseyj12
Breaks up randomly when using in middle of songs and woth no reason.
Response from jlabaudio.comBy jlab customer support, February 21, 2024
We are so very sorry to hear that. Our sincere apologies. We will get those replaced for you with our two-year hassle-free warranty. Instructions have been sent your way. We'll have you back up and running in no time!
Written by a customer while visiting jlabaudio.com