Customer reviews from jlabaudio.com
JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
925
4 Stars
207
3 Stars
75
2 Stars
76
1 Star
141
Customer Reviews for JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Customer Rating
1
Not worth $5
on September 16, 2023
Posted by: katieski10
One doesn't work so they are unusable. I tried everything and finally messaged customer service. Took them almost 3 days to respond and sent me a very long email that included submerging them in water and other ridiculousness. These are literally less than a week old, never used! I will be returning at this point, first time and last time I use this brand.
Response from jlabaudio.comBy Lovely, JLAB, September 16, 2023
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Longtime happy customer
on September 18, 2023
Posted by: Audiophile99
Jlab really is a great company! First rate customer service and terrific product line.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
The sound and fit are great
on September 19, 2023
Posted by: Ashter
I switched from Candy and I am glad I did these are so much better
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Need wrist band and connect two devices at once
on September 19, 2023
Posted by: KBAz
About a year ago my job ordered these for everyone to use with our work phone. I was a little sceptical because I've tried ear buds is the past and they never stay synced. Then it's a pain to sync them again. So I usually move towards wired earbuds.
These were synced right out of the box all I had to do was charge them. Then the real test was will they make it throughout my work shift before they need to be charged. So on my day off from work I attached the Bluetooth to my music files, set my timer and pushed play. My music continued to play for 8 1/2 hours straight with both ears connected. I work 10 hour or more per day but I will take the 8 hours of play time. I only wish they were noise cancelling for my long international flights. Otherwise I'm loving them I even bought these two for travel and workouts. I love the price as well. The only other thing I would like is an included wrist band for the case. You included the holes to attach a wrist or neck band for the buds but you don't include one. On my last flight I would have love to strap the case to my wrist so I wouldn't accidentally drop it. Otherwise I wish I could connect two devices at once. As I have my phone and music/audio books separate than my phone.
Love the yellow, slate blue and sand colors easy to find in a backpack with low light.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great value
on September 19, 2023
Posted by: ZippyGenius1973
Really good sound and secure fit around ears, excellent value for what they cost
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Muy prácticos
on September 19, 2023
Posted by: Yanette
Me gustan bastante el sonido es muy claro fácil de usar 👍🏻
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Wonderful hassle free experience
on September 21, 2023
Posted by: Slick
Great experience in returning the broken earbuds that I had. Covered under warranty and JLAB replaced without any problems. I have 2 pairs so that I can have one available if the other pair is charging.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Go Air Sport Review
on September 22, 2023
Posted by: Matt M
I purchased these upon recommendation from a friend for our flight to Kansas City, MO.
I also use them now at home to watch TV so as to not disturb my wife in the other room.
They work well, however I'd like to see a bit more EQ abilities and noise cancelling properties.
That said, they are well worth the price point!
Written by a customer while visiting jlabaudio.com