Customer reviews from jlabaudio.com
JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
925
4 Stars
207
3 Stars
75
2 Stars
76
1 Star
141
Customer Reviews for JLab - Go Sport+ Wireless Workout Earbuds, Secure Earhook, C3 Calling, 35+H Playtime, 3 EQ, Graphite
Customer Rating
5
Recomended
on September 12, 2023
Posted by: Aleks
small bass, short cable for charge.
Not exellence sound, of cource, I know it
But OK for gym-time or fitness running.
Not exellence sound, of cource, I know it
But OK for gym-time or fitness running.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
on September 13, 2023
Posted by: Cadmus
Great fast service quick turnaround speeedy response
Written by a customer while visiting jlabaudio.com
Customer Rating
3
No app support
on September 13, 2023
Posted by: JDSampaio
From what I experienced fitment, sound and conection seem to be as good as I was expecting. But I'm very disappointed with the fact that these earbuds are not supported by the companies app, meaning there will be no software updates.
Response from jlabaudio.comBy steve, customer service, September 15, 2023
So sorry to hear of the disappointment : ( we always have options for you. We'd love to get you into a set that will impress. An email has been sent your way. We'll have you up and running in a set you love in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Hurts to wear, stopped functioning after 5 minutes
on September 14, 2023
Posted by: Rose05
I bought these a week ago. They arrived sooner than I expected, the sound is good, and it has good connection. But the left ear stopped turning the sound down after 5 minutes, but would do everything else. Its also massive, it won't fit into my ear without bending my ear lobe out of the way, its painful to wear and I look ridiculous with them on. I am 5'2, 115 pounds, with rather small ears. Don't risk buying these if you have small ears, just don't. (The earbud fits into my ear canal with the smallest rubber attachment, the issue is the massive ball that has the electronics within it. It doesn't look like its made for an ear at all.)
Response from jlabaudio.comBy steve, customer service, September 18, 2023
We are so very sorry to hear of the discomfort : ( We can look into a different model if you'd like. We always have options for you : ) An email has been sent your way in regard to exchange. We'll have you into a unit that you'll love in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
truly awful, waste of money
on September 14, 2023
Posted by: i-want-a-refund
Absolutely terrible earbuds. Huge waste of money. Worked for maybe two weeks before the right earbud stopped working. Now neither earbuds will connect to my device. Two independent problems within a month, highly do not recommend purchasing this product. Sound quality is bad as well, should have known this going into it with the price.
Response from jlabaudio.comBy steve, customer service, September 15, 2023
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Built well, sounds not so great.
on September 14, 2023
Posted by: Matty Joestar
I’ve had these for roughly a month and they’re very enjoyable when I go on my daily walks, but the sound is subpar, I’ve tried every tip available but the sound is hollow and there’s almost zero bass. It feels like it doesn’t sit in my ears right and that also might compromise sound quality. I love my other JLab products, but I guess they can’t be all home runs
Response from jlabaudio.comBy steve, customer service, September 18, 2023
We are so sorry to hear of the disappointment : ( If you haven't already tried switching the e.q. mode to bass boost, we would recommend doing so. If you are still experiencing poor quality, please let us know via the thread that has just been established. Triple tap the right ear bud while listening to music.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
on September 15, 2023
Posted by: Pricey
I’m Thoroughly enjoying my new EarPods. Awesome!!!
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Great but unreliable
on September 15, 2023
Posted by: Milan
I bought these a few weeks ago and was really loving them. They fit great in my ears (which is challenging because my ears are really tiny) and they sound decent, and most importantly, they don’t move or fall out when I am running or working out. However, after about 3 weeks of use, the left earbud has basically stopped working. I’m super bummed about it. It won’t turn on when taken out of the case or when I use the button.
Response from jlabaudio.comBy steve, customer service, September 18, 2023
We are so very sorry to hear that the bud went out on ya : ( We'll get those replaced for you under our fast, free two year warranty. Instructions have been sent your way. We'll have you back up and running in no time : )
Written by a customer while visiting jlabaudio.com