Customer reviews from spypoint.com
Spypoint - Spy Point Flex M
Average customer rating
4.7
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
441
4 Stars
37
3 Stars
7
2 Stars
8
1 Star
21
93%of customers recommend this product.
(
456 out of
490)
Customer Reviews for Spypoint - Spy Point Flex M
Customer Rating
4
Great cameras but difficult if there’s an issue
on November 13, 2025
Posted by: Carlot
from Grand Rapids Mi
Gender:Male
Love the cameras but is very difficult if you have a camera that has an issue. Spent about 3 weeks not consistent but on phone or via chat to get camera fixed went through all there steps 5or 6 times and finally they are sending me a new camera! But they should have all the time documented so they don’t make you go through same steps over and over. But did finally get it resolved.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, November 13, 2025
Hello there, we’re glad to hear that your concern was finally resolved and that a replacement camera was sent. We truly value your patience and feedback. We’ll make sure it’s shared with the team to help improve our support process moving forward. Thank you for continuing to trust and support us.
Written by a customer while visiting spypoint.com
Customer Rating
1
Terrible cameras
on November 21, 2025
Posted by: Kylepennman
from Michigan
Gender:Male
Don't do it. I've had 1 camera 2 months or so, grainy, half time it won't work, other times it does, 35% of the time it takes black photos and I've reached out, no one is any help what so ever, so the camera is now in my woods going to get shot next time I go out. I bought a new camera new brand and it's amazing. There solution every time is get the camera, put it in a dark room and take a Pic, ok... it worked now what? Looks like it works you're good, no I'm not good, I've told these fools it works half time... etc, it's in my camera roll you can see the issues but none of them will look at the camera roll. I canceled the monthly plan finally after I was hunting and watching this crap miss pictures for over a hour on the highest settings. Lol just trash
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 22, 2025
Hello Kyle, we’d like to take a closer look at your camera and the photos it’s capturing to better understand what’s happening. Please contact us at 1-888-779-7646 so our team can assist you further and help find the best resolution.
Written by a customer while visiting spypoint.com
Customer Rating
5
Nice Camera
on November 27, 2025
Posted by: LeeA
from NC
Gender:Male
I’ve had 2 years now and only complaint is both SPYPOINT SD cards failed. The ones complaining about battery life I have no clue why I use 8 Amazon Basic batteries and they last couple months and takes literally thousands of photos in freezing temperatures.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, November 27, 2025
Hello there, we appreciate you taking the time to share your experience over the past two years. It’s great to hear our camera performs well with your batteries. For the SD card situations, our team can help provide guidance. Please reach us out at 1-888-779-7646.
Written by a customer while visiting spypoint.com
Customer Rating
2
Satisfied with initial setup
on November 28, 2025
Posted by: JT4Reel
from Michigan
Initial setup for two at our camp was super easy. Battery life has been very good with Lithium batteries. However, the GPS location of camera locations are not accurate and do not work for long durations, and no matter how much I try to minimize the activity level they randomly take photos to the point of exceeding the 250 each per month by the second or third week of the month. When someone or something does actually activate it the image now doesn't show up till days afterwards or not at all in an area with a strong signal. I was happy from the get go but as time goes on within this past year of purchasing, they are getting way less reliable.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 28, 2025
Hello there. We’d like to take a closer look at the situation with your camera. Your case has been forwarded to the relevant department, and a team member will reach out to you for further assistance as soon as possible. Please keep your communication line open.
Written by a customer while visiting spypoint.com
Customer Rating
1
Not good
on December 1, 2025
Posted by: Kraemer14
from Astorville Ontario
Gender:Male
I bought this item 1 week ago. The camera won’t take pictures in the dark and when it does the photos are just black. The company has tried to fix the problem but nothing worked. I doubt I will get a refund or a new camera.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, December 1, 2025
Hello there, thank you for sharing this. We’d like to take a closer look at the night-time photo situation and review the steps already taken so we can determine the best solution for you. Our senior team will investigate this further, and we’ll be reaching out to you for additional assistance.
Written by a customer while visiting spypoint.com
Customer Rating
5
Minimal issues
on December 1, 2025
Posted by: Anonymous
from Macon, Georgia
Gender:Male
I have 37 Spypoint cameras in the field currently. 15 link micros, 9 flex G 36, and 14 flex m. I run the LIT-22 batteries in all the flex series cameras. All the micros just alkaline (Energizer). I periodically bring them home and check for updates. Batteries in micros last 3 months and lithium packs last 6 months. Using the micros for the third year. I keep them out all year. Best camera for the money. No complaints here. Just hate seeing only negative reviews especially when my 37 work great ......
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, December 1, 2025
Hi there. Thanks for sharing your experience! It’s fantastic to hear that all 37 of your cameras are performing well and that you’re getting solid battery life from both the Flex series and Link Micro cameras. We truly appreciate your positive feedback!
Written by a customer while visiting spypoint.com
Customer Rating
1
Déçu
on December 5, 2025
Posted by: CREVEUIL
from MANCHE
Gender:Male
Problèmes installation. Les 100 photos prise en une nuit une branche a du déclencher avec le vent. Pile consommer 25 %. En une journée. Les allertes téléphones une seule. Un gros décalage entre ce que je penser et la réalité. Je devais en acheter d autres.?????. Qualité photos moyenne.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, December 6, 2025
Bonjour, merci de nous avoir signalé ce problème. Ce niveau de performance est loin de correspondre à celui que nous souhaitons offrir à nos clients. Afin de garantir que ce problème soit traité de manière appropriée, nous avons transmis votre dossier à notre équipe de direction pour qu'elle mène une enquête approfondie. Soyez assuré que nous nous engageons à résoudre ce problème pour vous. Dès que nous aurons plus de détails ou que nous aurons déterminé les prochaines étapes, nous vous contacterons directement pour vous apporter notre aide.
Nous vous remercions de votre patience et apprécions l'opportunité qui nous est donnée de rectifier cette situation.
Nous vous remercions de votre patience et apprécions l'opportunité qui nous est donnée de rectifier cette situation.
Written by a customer while visiting spypoint.com
Customer Rating
2
I have 8 flex cameras
on December 22, 2025
Posted by: Clydeb865
from Andersonville tn
Gender:Male
The link micros worked great but the flex has a design flaw where if it starts leaking the door acts like a cup and and holds water and the electronics gets saturated with water and the camera is done for this has already happened to 3 of my flex cameras already I’m making covers for the rest and slowly going to different brands because they only last about a year
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, December 22, 2025
Hello there. Thank you for sharing your feedback. Our cameras are water-resistant, most with an IP65 rating, meaning they can't be submerged but should withstand most weather conditions. We are dismayed to hear about the difficulties you’ve experienced with your trail camera, and your feedback is extremely valuable to us. We are escalating this matter to the relevant department for further review, and a member of our team will reach out to you as soon as possible. Please keep your communication lines open.
Written by a customer while visiting spypoint.com